Hi my question is why won't my powerA led wired controller turn on?

Hi ZACH, my name is Joel, I'm here to help you with any problems or questions you may have.

ZACH, in the case of your wired controller, it should turn on when connected to a USB port. Have you tried connecting it to a different device just to make sure it powers on? If it still doesn’t turn on when connected to another device, I’m afraid it’s a hardware issue and it should be checked if it is still under warranty.

Try submitting a service request for your controller from the following link:

https://support.xbox.com/forms/request-controll...

Please note that this is just a public forum, I will respond in a short period of time as soon as possible, apologizing in advance for any delay in the response. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

Regards

Hi. The controller I have is "PowerA Enhanced Wired Controller for Xbox Series X|S". There is a section for PowerA in verified controllers. It use to work for me just fine for over a year. I am not sure why suddenly it is not working. Any ideas?

Hello Juicemann ,



We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).



Thank you for your understanding.



Respectfully,

Hello Juicemann ,

Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are having issue with your Xbox controller that does not power on. Let us check and see on what we can do to help address your concern in a timely manner.

We would like to ask few questions to help us isolate the issue further.

1. When did the issue start?

2. Are you referring to your Xbox Wireless controller?

3. What troubleshooting steps have you done so far to help resolve the problem?

4. Can you send us screenshot of the controller that you are referring with?

For the meantime, try checking the connection. Make sure the controller is properly connected to your device. Try connecting the controller to a different USB port or using another USB cable if you have spare. Additionally, you can try connecting to another device. If the controller does not turn on, it could be a hardware issue with the controller. You may also contact directly PowerA support for further assistance.

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.





Sincerely,

did you get this resolved, i have the same issue?