Can a second-hand user recover a permanently banned Xbox?

Discus and support Can a second-hand user recover a permanently banned Xbox? in XBoX Games and Apps to solve the problem; As a user who's always bought his product straight from Microsoft, and also has never been in breach of the EULA, is it possible to be able to buy a... Discussion in 'XBoX Games and Apps' started by Zukman 1, May 17, 2025 at 2:52 AM.

  1. Zukman 1
    Zukman 1 Guest

    Can a second-hand user recover a permanently banned Xbox?


    As a user who's always bought his product straight from Microsoft, and also has never been in breach of the EULA, is it possible to be able to buy a second-hand Xbox Series X|S, from eBay for example, and submit an appeal request on a permanently banned unit, or is said unit completely un-usable?

    :)
     
  2. Smwutches Win User

    Can a second-hand user recover a permanently banned Xbox?

    There's no way to appeal a console bans and console bans cannot be reversed. That's one of the risks of buying secondhand.
  3. KindGryphon Win User

    Xbox One your console is locked

    permanent ban...
    If the Xbox has a permanent console ban then its just that permanent and wont be reversed for any reason.

    If the seller didnt disclose to you that the console was banned then thats likely why they sold it in the first place.

    Unfortunately your only recourse is to get a refund from the seller. If they wont give you a refund then there isnt much more you can do unless you bought it with your credit card then you can dispute it with your bank if the seller didnt disclose it was
    banned.

    Can I still be banned if I purchased an Xbox console second-hand?

    Yes. The warranty on a second-hand Xbox console is void, and the purchaser assumes the risk for any previous modifications or unauthorized activity. Even if the console’s ownership has changed, the console
    may still be subject to a ban. If you purchase a console that has been previously banned you will not be able to connect to Xbox Live, and the ban will not be lifted as a result of the change in ownership. We recommend customers who believe they have not committed
    actions on the service to warrant a ban to contact previous owners or users of the console.

    If you have purchased or intend to purchase a second-hand Xbox 360, you can check its current ban status by entering its serial number into the Console
    Check Tool
    . Please note that the current absence of a ban does not preclude the possibility of future enforcement action
  4. Nafjan Thottathil Win User

    XBox One S can't play games

    There is a chance that the Xbox is a banned one.

    An Xbox Live device ban is permanent for Xbox consoles and devices. Even if the ownership changes, the device ban is still there and can’t be lifted. If you purchase an Xbox console or device that’s been banned, you won’t be able to connect to Xbox
    Live.

    If you’ve bought a second-hand Xbox console or device and you can’t sign in or connect to Xbox Live, it might be banned and you’ll need to contact the previous owner or user.
  5. KindGryphon Win User

    xbox banido

    No. Console bans are permanent regardless of ownership change.

    That is why it is recommended to only buy consoles new from authorized retailers.

    Can I still be banned if I purchased an Xbox console second-hand?

    Yes. The warranty on a second-hand Xbox console is void, and the purchaser assumes the risk for any previous modifications or unauthorized activity.
    Even if the console's ownership has changed, the console may still be subject to a ban.
    If you purchase a console that has previously been banned you will not be able to connect to Xbox Live, and the ban will not be lifted as a result of the change in ownership.
    We recommend customers who believe that they have not committed actions on the service to warrant to ban previous owners or users of the console.

    If you have purchased or intend to purchase a second-hand Xbox 360, you can check its current status by entering its serial number into the
    Console Check Tool .
    Please note that the current absence of the ban does not preclude the possibility of future enforcement action.
  6. Daft Badger Win User

    Xbox 360 banned

    Afraid there's nothing anyone can do.Console bans are permanent & never overturned.This is the risk you take when buying a 2nd hand console.

    Your only option is to take it back to where you bought it & get your money back.

    This is taken direct from the xbox enforcement site:



    Can I still be banned if I purchased an Xbox console second-hand?

    Yes. The warranty on a second-hand Xbox console is void, and the purchaser assumes the risk for any previous modifications or unauthorized activity. Even if the console’s ownership has changed, the console
    may still be subject to a ban. If you purchase a console that has been previously banned you will not be able to connect to Xbox Live, and the ban will not be lifted as a result of the change in ownership. We recommend customers who believe they have not committed
    actions on the service to warrant a ban to contact previous owners or users of the console.

    If you have purchased or intend to purchase a second-hand Xbox 360, you can check its current ban status by entering its serial number into the

    Console Check Tool
    . Please note that the current absence of a ban does not preclude the possibility of future enforcement action.
Thema:

Can a second-hand user recover a permanently banned Xbox?

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