Asphalt unite legends account not found

Abhishek S3 · May 15, 2025 at 9:22 AM

Check your account

Asphalt 9: Legends is currently not available in your account. Make sure you are signed in to the Store and try again. Here's the error code, in case you need it: 0x803F8001

:)

Belle_696

Hello Abhishek,

Let me help you with your concern today. Please note that this is a public forum and I'm a mere user like you, I apologize for a delay in response.

Sorry to hear you're having trouble accessing Asphalt Legends Unite. Can you confirm if you're trying to launch the game from Microsoft Store application or Xbox PC app? Please make sure that you are signed in to both applications using the same account.

Please follow these steps:

1. Press the Windows Logo Key + R to open the Run dialog box, type wsreset.exe, and then select OK.

2. A blank Command Prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically. Please check if you will get the same error when launching the game directly from the Microsoft Store.

For your reference https://support.xbox.com/help/errors/error-code...

I will be awaiting your response.

Regards,

Belle

StuartATrueRed

Asphalt 9 Legends is a Windows 10 only game, hence why you cannot download the game with Windows 8. Check the system requirements on here

https://www.microsoft.com/en-us/p/asphalt-9-legends/9nzqpt0mwtd0?activetab=pivot:regionofsystemrequirementstab for confirmation.

João Carvalho_12

Hello, thanks for entering in contact here on our community
My name is João, I'm a Xbox gamer just like you and I will be glad to help you in your matter today!

I see that you have a question about being able to play Asphalt Legends Unite with cross save from your mobile device to your computer.
According with the game devs, the game has cross-platform and cross-save features so you will be able to use your account on both platforms
You can have more information about this in this article below:

https://asphaltlegendsunite.com/news/asphalt-le...

If you have any other questions please feel free to ask here in the community or if you have any other doubts about your question please feel free to reply here. I desire you a great week!

Best regards,
Joao

Jarne Leys

the game is asphalt legends 9 by the way and im playing on PC

alexteam27

Normally Asphalt 8 and 9 and Dragon mania legend comes on android

Asphalt unite legends account not found