how can I contact someone to help gain access to my account as I'm locked out and I'm not...

Hi Bradlee,

Thank you for posting in Microsoft Xbox community. I'm sorry to hear that your account has been locked. If you tried to sign in to your account and received a message that it's been locked, it's because activity associated with your account might violate Microsoft's Terms of Use. Kindly review the article below for complete step-by-step instructions how on how you could proceed.

How to get back a Microsoft account that has been locked: https://support.microsoft.com/en-us/account-bil...

If the initial process did not work for you, check your account status or reactivate your account by going to the Microsoft services account reset page: https://go.microsoft.com/fwlink/p/?linkid=874120

After filling out and submitting the form, please allow Microsoft to review the information that you shared for at least 24-72 hours. Please monitor the contact email address that you used, including the junk and the spam folder for possible response.

Please check your junk email folder for a message from a Microsoft account, and use the code sent to you. Valid verification codes come from an @accountprotection.microsoft.com email address.

Mark @accountprotection.microsoft.com as a trusted sender to receive your verification code in your inbox.

Please note that in this public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information. If you have account-specific inquiry, please reach out to Microsoft support. You may follow these steps:

1-Access the Microsoft contact us at this link.

https://support.microsoft.com/contactus

2-Click on Windows and then click on "Get Home support"

3-Write a brief description of your request or issue in the box then click the "Get Help" button.

4-Click on the "Contact Support" button located at the bottom of the page. If you are not logged in, you will see "Sign in to Contact Support". Log in to your Microsoft account.

5-Select your Product or Service. Choose a Category then click Confirm

6-Lastly, choose a support option

You may also use this link, describe your problem and you'll be provided with self-help or connect you to the most appropriate support, which may include chat or request a call.

https://go.microsoft.com/fwlink/p/?linkid=2138303

Regards,

Alvaro

I logged in to play minecraft with a friend, but no servers showed up. I went to edit the security setting to ask daddy microsoft if ive been a good enough boy to play the game I paid for. It wont even let me in.

This is why I dont buy anything from the microsoft store, this is the first and last. You took my money and told me to get bent. I want this fixed by tomorrow or a full refund.

I'm having the same issue, can someone help me gain access please

I'm figuring it's a problem on EA's end, not Microsofts. Either way, if someone does gain access to your tag you do need to contact support to get it sorted out.

Hi there, I'm not sure I'm following. Someone used your email address to create a LIVE account? Or did you have a LIVE account that someone gained access to?