why can’t i connect a non xbox controller to xbox series s ?

because Xbox games are designed for you with Xbox and Xbox requires those who wish to make accessories pay a license fee.

Hello!

Hope you are well. I'll be glad to assist you.

You can connect controllers from other brands other than Microsoft that are licensed for use with Xbox consoles. There are several partners that manufacture controllers designed for Xbox consoles, such as Razer, PowerA, PDP, 8BitDo, etc.

You can find information about this here.

https://www.xbox.com/en-us/designed-for-xbox

What you cannot do is connect unauthorized accessories or accessories designed for other platforms.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Xbox One S, not series S. And I just tried and it says it connected on my phone but “can’t connect to the internet”,on my xbox

Hello,

What console are you referring to - Xbox 360, Xbox One or Series X|S? What exactly happens when you try to connect/sync the controller?

For Xbox 360:

Connect a controller to your Xbox 360 | Xbox Support

Xbox 360 Wireless Controller disconnects or can’t connect | Xbox Support

For Xbox One and Series X|S:

Connect an Xbox Wireless Controller to your console | Xbox Support

Troubleshoot your Xbox Wireless Controller | Xbox Support

Hope this helps.

I have a Xbox one series S al digital. Why can’t I play flight simulator. It’s saying not playable on this device!! [Mod removed]