Xbox App stuck on Updating 100% Windows 10

Danny⠀ · May 14, 2025 at 5:22 PM

I've been unable to get the xbox app to work properly for about 1-2 years now, and I've tried a multitude of fixes that I found online, and nothing has worked. Before it only said launching with no success, and now recently after I've attempted a couple of fixes it says that it's updating which now it gets stuck at 100%. It will only pop up with 'updating' if I uninstall gaming services before launching the xbox app, and even then it still doesn't work and just gets stuck at updating 100%. I've tried command prompt and powershell commands but those don't seem to work either. However, I have tried 'sfc /scannow', as well as 'Dism /Online /Cleanup-Image /CheckHealth' and I think that is what forwarded my progress from only seeing 'launching' to now 'updating'. Just to clarify, I'm on windows 10.

I've already tried resetting and repairing the xbox app, microsoft store, and gaming services in settings and none of that has worked.

Please help, this is genuinely so frustrating. Everything that relies on xbox just doesn't work anymore because I can't even open the app at all.

:)

Alvaro A-

Hi Danny,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues with Xbox App where it gets stuck when launching.

I understand that you've tried some troubleshooting steps but none of them worked.

Please use the Microsoft Gaming Repair Tool for Xbox App, this tool detects and automatically repairs error found on your system. Please download and install it using this link then run it as administrator.

https://aka.ms/GamingRepairTool

For more information about this tool, please visit this official support article:

https://support.xbox.com/help/games-apps/troubl...

In addition, please ensure that you have the latest Windows updates:

1. Right-click the Start menu.

2. Select Settings.

In the Windows Update window, select the Check for updates button.

Regards,

Alvaro

auserfrom

hi, well i realize that these tutorials are for minecraft launchers windows 10, and the xbox identity provider app i was triying to say that THESE tutorials required that, but when i installed the minecraft launcher windows 7 in windows 10 and i logged with a microsof account, it redirect me to the xbox app, but in the windows 7 pc is stuck in the loading screen, and the xbox app is for windows 10, BUT i realize that the app says that i cant use xbox in windows 7 after the march 2019 update, so that means i should install a older version of xbox or i should do what did you say?

DaleCh

Having the same problem as hungryfatbear, app starts to load, stuck at a green screen. Its the 11. version and this only started after the latest windows 10 update.

lukefow

How to fix store app, XBOX app and sync your settings sign in issues Windows 10

from galactic gamer 100%

XBF Jeremy Z

Hello Khoa,

Thank you for contacting Forum support!

Thank you for bringing this issue to our attention! I do recommend to check for updates on your apps and device.

Verify that you have the latest version of the Xbox app on Windows 10.

How to update your Xbox One Controller on Windows 10

How to get software and driver updates for Windows 10

Let us know if that helps.

Xbox App stuck on Updating 100% Windows 10