Gamertag Creation is not Working

Jill Lejman · May 14, 2025 at 8:32 AM

I'm trying to help my friend create a account for Minecraft. Everything was fine until we reached the Gamertag stage. At this critical step in this process we encountered a hiccup. When we clicked the "Let's Go" / "Next" button it would do the clicking animation, return to normal, and then do nothing. I looked at the console and saw the following error: "CreateAccountWithClassicGamertag: Known request failure.". I would like to know a solution for the error as I am very tense about it.

:)

Elian Morelo

i have used my cellphone , my pc which i have 3 different browsers but the problem persist.

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing issues creating a gamertag on Minecraft.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

This time, we'll do it online on a PC.

Please clear cache and try a different browser or device and then process in an incognito or private browsing window through this link: https://support.xbox.com/en-US/help/account-pro...

If incase it doesn't work, kindly use a different device using a tablet or another computer altogether because this can help rule out any device-specific issues or conflicts with browser extensions.

Thank you for your cooperation.

Bing1N0nly

https://social.xbox.com/changegamertag

If the link above does not help, i have had issues with gamertags and found a way around this.

Use a xbox 360!

It allows a longer gamertag creation for some reason and can work to change if you cant online or via xbox one.

Hope this helps.

seanbovett

Your gamertag is locked in at whatever you orignally put in at the time of creation, spaces included.

Saul Goode77

I think you have 1 hour to change it after the creation of your gamertag.

Gamertag Creation is not Working