Trying to recover my account from a hacker, what can I do?

I already did but they say that they will put my email back in 1month ! and he can cancel it (like on my account their is a thing to cancel it, so the hacker can cancel my own recover ). And during this 1month the hacker can steal all my information, so its useless ! So i don't know what to do, please help

Hello again Cappy, unfortunately you have to know the email from the account you are trying to recover to be able to fill out the form, even if the hacker has changed the email.

If you contact support they will ask you the same thing, what account you are trying to recover.

I am trying to recover my microsoft account that is linked to my minecraft of which have been migrated from mojang. How could i know the email if the hacker has changed it?

Hi Darrius P! I hope you are well, delighted to be able to offer you my help!

I'm sorry to hear that someone stole your account. In such cases, the only thing you can do is submit a recovery form. If you can still perform actions with your email, you can fill out the recovery form and the responsible team will help you recover your account.

Form: https://account.live.com/acsr

If it is not possible to send a recovery form, I advise you to contact support directly since they can help you with this problem:

https://support.microsoft.com/contactus/

If this information is useful to you, let me know, otherwise I'll be happy to help you!

Best regards,
Daniel.

Hello Ezekiel Stuck,



Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you lost access to your Microsoft Account and unable to recover it. Let’s us check on this together and sort this out. Rest assured; we will do anything in our capability to assist you with your concern.

This is a Microsoft Account recovery issue that we are unable to resolve on our end. We don't have a recovery tool as it deals with personal information and is considered part of privacy. Since you have been through the recovery process with success, you may try to submit another ticket and provide as much info as possible to help you possibly recover the account.

You may visit this link for account recovery Help with the Microsoft account recovery form.

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.