Stuck on GamerTag create screen

Managed to get past the gamertag recovery / Password screen, now it's stuck on " Signing in " urghh

Got stuck in loading screen after pressing A. There is my gamertag in bottom left corner but nothing else happens.

Hi, Marrion,

The link you provided along with the 5 steps (https://account.xbox.com/en-us/Profile) worked. While I was previously unable to create a gamertag, this bypassed the issue, allowed me to log into my Xbox account, and further allowed me to customize the gamertag.

Thank you very much!

Hello Lily,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

Sorry to hear you're having trouble with this. Can you please confirm where are you trying to create their accounts? Are you on a browser, console, PC? If possible, please try to use a different connection like data/hotspot and set their gamertag from this link and see if the same issue will persist. social.xbox.com/changegamertag

This seems to be a temporary issue as there are a lot of players posting on the forum regarding this since earlier. If nothing will work, may be best to report it and wait for now. https://support.xbox.com/help/account-profile/m...

I will be awaiting your response.

Regards,

Belle

Hi Thunderfrost,

Thank you for the response. Glad to hear that the link provided worked together with the 5 steps and that you were able to edit or update your gamertag already. Thank you also for spending time here with us in the Community.

To help other customers searching for help on related issues, please mark the response you found most helpful by clicking “Yes” on the bottom of that post. This will ensure the helpful responses are most visible when searching (and you can vote more than once if the solution was spread over multiple posts).

Kind regards,
Marrion