My Xbox Series X won't let me add new Profiles

Discus and support My Xbox Series X won't let me add new Profiles in XBoX Accessibility to solve the problem; Everytime I try to add a new profile And get a new email, My Xbox just freezes for a second then cuts me back to the home screen... Discussion in 'XBoX Accessibility' started by QuincyCrowder, May 14, 2025 at 2:52 AM.

  1. QuincyCrowder
    QuincyCrowder Guest

    My Xbox Series X won't let me add new Profiles


    Everytime I try to add a new profile And get a new email, My Xbox just freezes for a second then cuts me back to the home screen

    :)
     
    QuincyCrowder, May 14, 2025 at 2:52 AM
    #1
  2. Janet_C Win User

    My Xbox Series X won't let me add new Profiles

    Hello!

    Hope you are well. I'll be glad to assist you.

    I'm sorry you're experiencing these issues.

    Please try to test connecting your console to another network and check if the same problem occurs, you could configure your smartphone as a Mobile Hotspot and connect your console to that network.

    Let me know if the behavior is the same.

    Best regards!
  3. Me Ali1 Win User

    Xbox

    I own the game on the Xbox series x but it won't allow me to connect the game to my profile which is on the Xbox series x and so it does not let me play online, If that makes sense.
  4. HawkBrain Win User

    Xbox one x console

    The xbox one x won't let me add an account, and neither will my 2 old xbox ones. All do the grey screen.

    The old xboxes say the new update went through. The xbox one x says the same, the update happened the same time my xboxes stopped letting me add my profile. Does that mean all 3 will need this offline update?
  5. oimushthuggie Win User

    New Series X on All Access - Error when trying to claim Game Pass

    Same here.

    I upgraded from the ultimate pass on Xbox one X to the series X but it won't let me claim it on the series X.

    Also Tetris connected won't open either.
  6. Francia J. Win User

    Series X won't let me add an account

    Thank you for letting me know and that would be great. I'll be here.
Thema:

My Xbox Series X won't let me add new Profiles

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