Roblox Receipt

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

You can check all your successful transactions made via Microsoft by signing in to https://account.microsoft.com/billing/orders, AschKetchup.

Thanks for trying to help I don’t know if it’s a hundred percent clear what I said. But at the time of making my Roblox account my dad didn’t put an email so I can’t use the account on my other devices beside the Xbox so I can’t sign into my account I contacted customer support and they said I need proof of owning the account and asked for a Roblox purchase receipt here is what they said “Please reply to this message with a copy of your Roblox, Xbox purchase receipt. You may send us your emailed receipt or a screenshot of your Roblox, Xbox purchase receipt.” the thing is I don’t know what the purchase receipt is because you don’t buy the game because it is free.

we did have a verified email account but roblox still want the purchase receipt

That free download would constitute a purchase receipt. That should be good enough for them, as Roblox is a free game, but they have in game purchases for coins. If you can find purchases for coins, that should also cover you with what you need with Roblox
support.

i could not find any email for the roblox game but we did verify a email with the game but they still want the purchase receipt which was a free download