Why did my purchase of Minecraft get erased?

luke yuan1 · May 13, 2025 at 8:32 AM

I bought Minecraft under my microsoft gmail account many years ago. I can see that I migrated because you sent an email to everyone that successfully migrated and I can see that I received one under that email. However, now when I try to log into Minecraft with the same microsoft account that I used my gmail with, they made me create a new microsoft account with no purchase of Minecraft. So, I bought Minecraft again under the same email and I can see all the old servers from my old account but all the data seems to just have been wiped. My old username was R3dautumn or something along the lines. I never deleted my Microsoft or Minecraft accounts.

:)

ngocphi

Well first as mentioned many times by social media and ads and youve would've had a email

You had to migrate to the ms accounts 2 years ago

This was announced 2 years prior after many delays that pushed the date back for a total of 4 years

You will have to rebuyt the game since you didn't make the migration date and the old purchase servers are gone

Nothing lasts forever and you would've had to ignore the many advertisements and billboards to miss it

EmeraldR

Why, Xbox.com, Why did you erase my formatting!?

StuartATrueRed

I'm assuming you purchased the PC version of Minecraft? If not, then that will be why you did not get the java version.

Garbich

i have proofs i purchased it

Isnt there any other way? Because the email where i purchased it is erased but somehow another guy got my minecraft account or how to refund

lanceisaac

Why not? Did we not purchase both the xbox1 and Minecraft?

Why did my purchase of Minecraft get erased?