How can i remove an account if it says i need to do it from the account that i dont own?

Discus and support How can i remove an account if it says i need to do it from the account that i dont own? in XBoX Accessibility to solve the problem; I had purchased a used PS5 and for the life of me I cannot unlink the old account that is associated with it when I go onto Minecraft, it says I can... Discussion in 'XBoX Accessibility' started by op_146, May 12, 2025 at 8:33 AM.

  1. op_146
    op_146 Guest

    How can i remove an account if it says i need to do it from the account that i dont own?


    I had purchased a used PS5 and for the life of me I cannot unlink the old account that is associated with it when I go onto Minecraft, it says I can sign in but when I sign in it says that it can't and that in order for me to do anything I need to get a hold of, or sign out as the account that is from the old owner, so there's nothing I can do but I need someone from customer support to somehow go in and forcefully remove the account so i can put mine in, i have tried everything and had friends come over and try everything

    :)
     
  2. Fyer Win User

    need to remove cheater from my profile

    [quote user="p0rKCH0p xz"]

    need to remove cheater from my profile but dont know how to remove it dont know how i got it but its there

    [/quote]

    They send an email to the WLID associated with your account when they do this. It is for modding a game score. Best reply I can give you is if you don't want the "cheater" on the account, start a new one and do not cheat.
  3. willem len Win User

    My Microsoft account got deleted and compromised together with my Minecraft account.

    Hey my microsoft account got deleted for no reason and i cant get into my minecraft account

    do you maybe know how i can get it back

    i made this account on the same email the account was on but it says i dont own the game
  4. Tarnend Win User

    2 xboxs in one room. HELP.

    yeah if you dont need the account on each xbox then i would remove the un-needed account from each console then that should do it.
  5. steeledwand7664 Win User

    How do I acess my account with a number I dont own?

    What you are trying to update is what Microsoft (MS) calls the security proof of the accounts.

    If you know the email and the password for the account but do not have access to any of the security proofs currently on the account you can update the security proofs. KEEP THIS IN MIND THOUGH when you start this process there will be a 30 day hold placed
    on the account for anything that requires a security proof.

    Basically it takes 30 days for the security proof update to go through so that you can use that new security proof.

    Basically if you sign into your account and go to anything that requires a security proof Quick and easy one would be to go directly to account.live.com/addassocid (this site is for adding a new email to your account) it will then ask to verify ownership
    of your account there would be a choice that you do not have access to any of these when you choose that it will take you to a page to update your security proof but remember my note above there is a 30 day hold placed on the account and the ONLY way to cancel
    this change once it is started would be to gain access back to the old security proof.
  6. Friction doM Win User

    How do I acess my account with a number I dont own?

    Do you by chance have a contact email associated with your said account? Alternatively they can be used for recovery, you could also click "forgot password" and fill out your recovery questions to the best of your ability, but you should be able to just
    use the email associated with the account. try signing into your account via email through https://account.microsoft.com/account?lang=en-us if the issue persists
    reply back to this thread and i will further try to help!
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How can i remove an account if it says i need to do it from the account that i dont own?

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