Account Recovery Form has issues

Discus and support Account Recovery Form has issues in XBoX Accessibility to solve the problem; Hello I am trying to get my Minecraft account back that was hacked and the password and secondary email was changed a couple of years ago. I have tried... Discussion in 'XBoX Accessibility' started by Jimmy Decker, May 12, 2025 at 1:22 AM.

  1. Jimmy Decker
    Jimmy Decker Guest

    Account Recovery Form has issues


    Hello I am trying to get my Minecraft account back that was hacked and the password and secondary email was changed a couple of years ago. I have tried to use the recovery form multiple times and even when I put in every single bit of information in that I believe is correct it still just says that I do not have enough information put in. It has been extremely frustrating and whenever I try to call they do not even attempt to let me speak to a real person about the issue. Is there anyone who could possibly help me out in getting my account back? And please do not just link the recovery form again because that clearly does not work I need a different solution.

    Thanks,

    Jimmy

    :)
     
    Jimmy Decker, May 12, 2025 at 1:22 AM
    #1
  2.   ™️ Win User

    Account Recovery Form issue

    Were you able to check your spam/junk mail?
    Hi yes I have checked my junk mail, nothing. I have done multiple forms and I have given each one 24hours and have heard nothing. I changed contact email to see if the issue was my end but that doesn’t seem to be the case
  3. Francia J. Win User

    Account Recovery Form issue

    Were you able to check your spam/junk mail?
  4. Francia J. Win User

    Account Recovery Form issue

    Sorry for the trouble but recovery issues it is handled by the specific team, I would highly recommend trying filling up the form again and then waiting within 24 hours.
  5. Francia J. Win User

    Account Recovery Form issue

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Please check your spam/junk mail, as it may take within 24 hours.

    If it’s still not there I would recommend filling out the form again.
  6. Nathan Roberts (SN) Win User

    Is it possible to get my account back if a hacker changed my email? I currently dont have my account anymore

    Hey there, iOwnRazer

    Welcome to the Microsoft Community.

    Microsoft has an account recovery process. This means you can fill out the account recovery form here: Account recovery form (live.com)

    Please try providing as much information as possible on the form. This will allow the account team to verify that you are the owner of the account. Filling the form out on an device that has been signed into your Microsoft account will help too. More information on how to complete this form can be found in this article here: Help with the Microsoft account recovery form - Microsoft Support

    Hope this helps,

    Nathan
Thema:

Account Recovery Form has issues

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