Why can’t I create an Xbox account?

Discus and support Why can’t I create an Xbox account? in XBoX Accessibility to solve the problem; For the past few days, I’ve been trying to make an Xbox account, both on mobile and pc, but whenever I make my gamer tag, press/click “Let’s go”, the... Discussion in 'XBoX Accessibility' started by Amanda Feliciano, May 11, 2025 at 8:22 AM.

  1. Amanda Feliciano
    Amanda Feliciano Guest

    Why can’t I create an Xbox account?


    For the past few days, I’ve been trying to make an Xbox account, both on mobile and pc, but whenever I make my gamer tag, press/click “Let’s go”, the button does nothing. I have tried to do it via the Minecraft app on my iPad and iPhone, and it didn’t work. Then I tried to do it on my PC via the website and, you guessed it, nothing. I checked if there was a problem with that, or if there was a lockdown, but nope. My friend also tried to make my account using her iPad, but the same thing happened. I don’t know if this is an issue with my account or with Xbox themselves. If it is, I would like this fixed as soon as possible. Thank you.

    :)
     
    Amanda Feliciano, May 11, 2025 at 8:22 AM
    #1
  2. MatthewJY Win User

    Can’t recover my Xbox/MS account due to the phone number attached to the account being a landline number

    What I’m asking is why can’t we recover our accounts with a landline phone? Like I said, I created the account when landline phones were still very common so why take away that ability?
  3. choppyseize Win User

    Why can’t I create a gamer tag,

    When you're creating a new gamertag and account you need to be on the Xbox.com website to verify and enter all your info. Have you tried that?
  4. Tenjoseslash Win User

    Why can’t I create a gamer tag,

    well have you checked the website to see if there are problems with servers?
  5. RobBell6 Win User

    My sons account has been hacked

    Why are Microsoft unable to send recovery details to the email address associated with the account?

    Also if it can’t be recovered how do I cancel the Xbox Live subscription because I can’t cancel it via the Xbox or accessing the account
  6. Azurillex Win User

    Xbox Enforcement Can’t Sign in

    Hello,

    I’m able to sign into Xbox Enforcement on any other Xbox account except my main account that’s permanently suspended. I can’t sign into my main account on Xbox because it says I’m permanently suspended and I can’t even find out why.
Thema:

Why can’t I create an Xbox account?

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