My xbox wirless headset has a piece that fell off by the microphone and now there is...

My Xbox One Stereo Headset had the microphone and one of the ear pieces die. I'm currently in the process of sending it in for repair. I never had any static, though.

Good i need a new headset sponge has fell off both bits.

To everyone that apply: the iPhone has 3 microphones built into the device. The xbox app does not know this so it will constantly switch between the multiple mics. Furthermore, the speaker used on the iPhone is currently near one of those microphones.
By default apple automatically will turn off or on the speaker/mic to minimize feedback throughout the process. If you have a bluetooth headset with a microphone built in (for example AirPods or Beats studio’s) the app will no longer get confused on which
microphone to use because now it knows just to use your headsets microphone only.

This issue also happened with me and I unfortunately didn't realize when the sleeve fell off so I'm now forced to deal with the jagged plastic part as my warranty has already passed. It seems odd that such as small piece on the controller would even warrant
a rubber sleeve in the first place.

My controller is wirless and I didn't have my headset plugged in.

I do have instant on mode on so it's probably just a one off.

Thank you for your help!