Urgent: Need help recovering Microsoft account tied to old work email (Dimension Data) –...

Sorry to hear you're having problems recovering an account. In order to recover an account, you need to know the old email address. Your first step should be making sure you can access that old email address, then follow the support

page.

I'm not sure if theres a way to recover an account if you can not validate through the old one. This would be a security issue.

Hope this helps!

First you need to erase from your Xbox the data of your "old gamertag" And then go to Recover gamertag or Add gamertag in the profiles from your xbox.

Now introduce the data: Email and Password to access.

If this works Xbox will download now the new data of the gamertag and it will change.

Contact me if you need more help

There isn't a way to transfer your old items/account to your new Microsoft Account. What do you mean when you say you transferred your security settings from your old account to a new account? You can change the email/info of your Microsoft Account,
but your old Profile is going to be tied to that old Microsoft Account, and there are no ways to merge or migrate that data.

Hello Mr_Pigersus, My name is oskayra and it will be a pleasure to help you.

I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

Yes, you may be able to recover your old Minecraft Java edition data. According to the information I have found, Microsoft still retains data for Minecraft accounts that were not migrated before the deadline.

To recover your data, you can contact Microsoft support. They will be able to help you verify ownership of your old account and potentially restore your data.

When you contact support, make sure you have the following information ready:

The email address associated with your old Minecraft account

The username of your previous Minecraft account

Any other information you may provide about your previous account, such as purchase history or game history

Once you've provided this information, Microsoft Support will be able to verify ownership of your account and potentially restore your data.

Hello ! So basically I have the same problem and I’m trying to recover my old account and the number in my old account is wrong so basically I pressed the button (I don’t have any of these) and I tried to answer all the questions, but my device is blocked and I cannot login into my old account, but the problem that my email with this old account is working but say there is no option that I can recover my password from the mail that I’m using it on my old account so yeah basically I want to recover my old account but I cannot because the number there I s wrong and I really need to recover my account and again my email which is the old account. Like I’m trying to recover my old Microsoft account on my email, but there is no recover button or like a reset the password from the mail