Call of Duty BO6

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

Please try the following steps:

1. Press the Xbox button to open the guide.

Select Profile & system > Settings > Account > Remove accounts.

Remove your account from the console (You need to have your email address handy so that you can log in later).

2. Press and hold the Power button on the front of your Xbox until the console turns off.

3. Unplug the power cord from the back of your Xbox.

4. Wait a minute, and then plug the power cord back in.

5. Press the Power button on your Xbox to turn it back on.

6. Log in to your account again.

After this, try your download again.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Hi The First Smurf,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that your account in Call of Duty: Black Ops 6 got banned. I understand that you want to know the explanation why you got the ban.

Please note that in this public community forum, we are gamers like you trying to help and guide other players. Hence, the official reason can only be provided by Activision.

Having said that, I want to make sure that you will get all the assistance and the proper explanation that you need why your account got banned. If you think that the ban was a mistake, you may submit an appeal directly to Activision using this link:

https://support.activision.com/ban-appeal

Regards,

Alvaro

Activision runs their own ban system and you'll have to appeal to them.

Hi Varnish_MAT,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues with Black Ops 6 that causes your PC to crash.

The error code 0x887A0005 is a DirectX error that often occurs in games like Call of Duty, particularly Modern Warfare 2 and Black Ops 6, indicating a problem with the game's graphics rendering. This error can lead to crashes or freezes within the game

Have you tried installing an older NVIDIA drivers? There are lots of users who are experiencing issues with the latest drivers. Try the version 566.36 or 572.16 of their drivers and see if you will experience the same issue.

https://www.nvidia.com/en-us/drivers/

To check the integrity of your files, open the Xbox app, navigate to Call of Duty: Warzone, click the three dots next to it, select "Manage", then go to the "Files" tab and click "Verify and Repair"

If it's still not working, please try the Microsoft Gaming Repair Tool for Xbox App, this tool detects and automatically repairs error found on your system. Please download and install it using this link then run it as administrator.

https://aka.ms/GamingRepairTool

For more information about this tool, please visit:

https://support.xbox.com/help/games-apps/troubl...

You may also want to take a look on this article that fixed this issue for some users:

https://quoramarketing.com/fix-black-ops-6-bo6-...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

If you've done all the possible troubleshooting steps but you're still having issues with this specific game, I would recommend that you submit a support ticket directly to the developers of the game, Activision. By doing this, we can be sure that your case will be logged, attended and monitored accordingly. Please use this link:

https://support.activision.com/black-ops-6

Regards,

Alvaro

Hi AhmetKarakılıç,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues playing Black Ops 6 due to an error. To make sure that I can provide accurate information, can you confirm if you're playing on Windows PC? In addition, please provide the exact error message that you're getting. Are you only experiencing this issue with Call of Duty and the rest of your games are working?

Regards,

Alvaro