Can I get a refund for an online purchase

You would have to try submitting a refund request. https://support.xbox.com/en-US/help/subscriptions-billing/buy-games-apps/refund-orders

are you trying to do this on Xbox one or Xbox 360? The 360 store is closed and you would not be able to redeem a code

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Emporer, all refund requests are reviewed by the Microsoft refund department, if you filled out the refund request form and your request was not approved, unfortunately we here in the community cannot help you with this issue.

The refund department is a separate offline department which can only be contacted via the email sent to you.

Unfortunately not even Xbox support can help you in cases like this.

You can check your refunds by going to your Purchase History and then clicking on the Returned/Refunded tab.

A rolling year.meaning not till jan

Abusing the refund policy ia a bad idea

It not try before you buy

And they do watch your refunds you claim

If they see a pattern they will.cut you off

Its.best to read reviews beforehand

Punishment for abusing the policy includes suspension of purchasing power to marketplace suspension and the third step.is worse

Hi!

If your purchase is covered by warranty or a [x] day return period, you can get a refund/replacement from the place of purchase by contacting their support in-store or online.