How to delete a trial version of a game on the Xbox 360 its not letting me play the full game

Hi,

If you're getting a message saying that the game trial expired even if you're using the game's full version, it may be due to the system still detects the trial version that was installed on your device. Let's isolate your concern by answering the following
questions:

• Are you using an Xbox One console or an Xbox 360 console?
• Is this the only game you're encountering this issue?

Meanwhile, we recommend uninstalling the game's trial version as well as the full version. After uninstalling the trial version, kindly install the full version.

If you're using an Xbox One console, kindly refer to the following links:

• Uninstall Xbox One games or apps to free hard drive space
• How to install games on Xbox One

If you're using an Xbox 360 device, kindly visit this
link and follow the steps on how to install, play or delete a game on your Xbox 360 Hard Drive.

If you're getting a message saying that the game trial expired even if you're using the game's full version, it may be due to the system still detects the trial version that was installed on your device. Let's isolate your concern by answering the following
questions:

• Are you using an Xbox One console or an Xbox 360 console?
• Is this the only game you're encountering this issue?

Meanwhile, we recommend uninstalling the game's trial version as well as the full version. After uninstalling the trial version, kindly install the full version.

If you're using an Xbox One console, kindly refer to the following links:

• Uninstall Xbox One games or apps to free hard drive space
• How to install games on Xbox One

If you're using an Xbox 360 device, kindly visit this
link and follow the steps on how to install, play or delete a game on your Xbox 360 Hard Drive.

Thank you for your reply CaySean1106.

To answer your questions. I'm using an Xbox One console (not S). And this is the only game I have this issue with. All the other games I have downloaded via Xbox Game Pass are still playable.

As I mentioned before; I uninstalled the game and installed it again a couple of times but I keep on getting the same error message.

Hi,

If you're getting a message saying that the game trial expired even if you're using the game's full version, it may be due to the system still detects the trial version that was installed on your device. Let's isolate your concern by answering the following
questions:

• Are you using an Xbox One console or an Xbox 360 console?
• Is this the only game you're encountering this issue?

Meanwhile, we recommend uninstalling the game's trial version as well as the full version. After uninstalling the trial version, kindly install the full version.

If you're using an Xbox One console, kindly refer to the following links:

• Uninstall Xbox One games or apps to free hard drive space
• How to install games on Xbox One

If you're using an Xbox 360 device, kindly visit this
link and follow the steps on how to install, play or delete a game on your Xbox 360 Hard Drive.

Standard Xbox One console. Other games available with the Gamepass are playing fine. I have Resident Evil 6 and Devil May Cry downloaded, both of which play without problems.

As with others, I downloaded the trial many months ago, played it and largely forgot about it. Still being on the system it recently updated when the definitive edition update was released. At this point I tried playing it again and decided to take advantage
of the free 14 day trial of the game pass.

This trial ended on the 16th and rolled onto the £8 a month deal. All was fine until the 18/19th when the game stopped working displaying the error message 0x803f90007, stating the trial for the game had expired.

Since then I've uninstalled and re-installed from the Store and still encountering the same problem. The games page on the store states that it is installed, but clicking on play results in the error message above appearing again.

Once the servers are shut down for Xbox 360 owners, you no longer own the full game. You'll be playing the trial versions instead.

Hello, are you still playing under a trial download? Make sure the trail version is deleted and you are actually playing from the full brought game download.