REAL HUMAN SUPPORT WITHOUT SIGNING IN!

Barefoot Therapy · May 7, 2025 at 5:33 PM

My son's Xbox account was hacked over a year ago. My debit card was on file for that. He has been on the phone with you, I have been on the phone with you. I have no idea how I was ever able to call you because I can not find a phone number that will let me talk to a live person at all now! When I try to call the number back to try a different option it remembers the last one and tells me to go online then hangs up on me. I CAN NOT LOG IN!!! Every dang option online wants a log-in. This is extremely frustrating and absolutely ridiculous. You have been taking money out of my bank account for over a year and I can not even talk to anyone about it. I could call my bank and block you but I think I deserve at least some of that money back. It should not be this difficult to speak with a live support agent.

:)

SwordofWhedon

You have to use the contact form, there is no longer any direct dial. You have to be logged in to use that

Use the same account you're using here

https://support.xbox.com/en-us/contact-us/emerald

Smwutches

1-800-4my-xbox if you're in the US/Canada

WaryGymnast3939

I've detailed that Support wasn't a help, as the automated laydee didn't understand a word of what I said. Is there a specific number I can call to access a real human being?

jaihawk

"Can't the human eye just register 60 hertz?"

The real question is - What refresh rate is real life at?

WUIJIBOBO

May be worth letting OP know what prompts you used when you were able to get through so they can try to replicate that.

REAL HUMAN SUPPORT WITHOUT SIGNING IN!