Password Loop

Hey Deakin, sorry you're dealing with this. I understand how annoying it can be. I've seen other posts about this problem, some people solved it be resetting the account password.

You should also check your two-step settings on your Microsoft account to make sure you're receiving the required notifications while signing in. If you don't have two-step enabled, go ahead and enable it and test the sign in again.

Two-Step Settings:

https://support.microsoft.com/en-us/account-bil...

Hope this helps! If you still need help, let me know. You're always welcome here!

Hi Christopher.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I'm sorry for the issue you're experiencing.

However, I'd like to inform you that here in the community, we don't have access to your data or account. We're here to try to help each other with common problems where we have experience and knowledge.

I can't tell you why the system asked you to change your password again, but I recommend checking recent activities on your account. You can do this by following the link I provide below.

https://support.microsoft.com/accou...-account-5b3cfb8e-70b3-2bd6-9a56-a50177863357

I also remind you that it's good practice to update your security information and password from time to time.

Kind regards
Renato

I can't sign in ether just keeps the security questions email/password in a loop ??

Hello Tyler,my name is Marvina, I will be happy to help you.

I am very sorry that you are going through this problem, I also went through something similar a couple of months ago and the only solution or option you can have at this moment is the recovery form that I will leave you below, there you will have to complete some information that is requested. to verify that you are the owner of the account.

https://account.live.com/acsr

Support cannot help you in this type of case, however, if you wish to contact them you can do so through the following link, perhaps they can provide you with better information/help that may be useful to you.

Support: https://support.xbox.com/contact-us/

Now, regarding Microsoft security, I wanted to mention that they always advise users to activate two-step verification (MFA) to provide greater security to accounts and so that these types of cases do not occur again. If you want more information on how to activate two-step verification, you can access the following link.

https://support.microsoft.com/accou...-account-c7910146-672f-01e9-50a0-93b4585e7eb4

I hope I have answered your question correctly, I wish you a Merry Christmas.

Sincerely,
Marvina.

Sorry to hear the problems you are having resetting your password.



Try this
link and hopefully, it will be able to solve your problem.