Cannot remove myself from Microsoft Family

Discus and support Cannot remove myself from Microsoft Family in XBoX Accessibility to solve the problem; Hi, I'm experiencing a Microsoft Family setting issue that is preventing access to user-generated content in Forza Horizon 5. When I try to view... Discussion in 'XBoX Accessibility' started by Phol_770, May 4, 2025 at 1:32 AM.

  1. Phol_770
    Phol_770 Guest

    Cannot remove myself from Microsoft Family


    Hi,
    I'm experiencing a Microsoft Family setting issue that is preventing access to user-generated content in Forza Horizon 5. When I try to view features based on custom content, I receive an error message reading, "Access to user-generated content is restricted."

    I think my problem is that my Microsoft account still has a status as a child account in a Microsoft Family group. I've tried to change my date of birth to indicate that I'm more than 18, but this didn't correct the issue. If I go to the Xbox privacy settings page to be able to change the content filters and privacy settings, all options are grayed out or not accessible—presumably because I'm still being treated as a child in the system. Sometimes for whatever reasons, I can change the settings after I logged out and logged back In. But doesn't change anything when I'm in the game. All the privacy settings are still grayed out.

    The main problem for me is that I am unable to remove myself from the Microsoft Family group. There is no "…" or remove option anywhere on the Microsoft Family website, and I don't see any way for me to leave the family group by myself. I'm essentially in a limited account mode, and I don't see any way of getting out of it through the settings that I have access to.

    Can someone let me know how I can be removed from the Microsoft Family group or what I should do to correct this?

    Thanks

    Phol

    Cannot remove myself from Microsoft Family [​IMG]



    Cannot remove myself from Microsoft Family [​IMG]


    :)
     
  2. JosefLBohorquez Win User

    Microsoft Family: Removing myself from family.

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Sarah

    As you're alone, may I know if you can try this workaround?

    Create a new account that can be considered as an adult account (try using another web browser or incognito mode).

    Once done, add your main account as organizer via the link below. (you can see in the new account an "add member" button

    https://account.microsoft.com/family/

    Please double check that you select your main account as organizer too, not member.

    Once successfully added, sign out from your account everywhere and restart your device

    Then log in your account again and check
  3. UltmateNiteFury Win User

    Can't remove a member from expired family pack

    I cannot remove myself from expired family pack. I want to be out of the family but it wont let me remove my self it says "action cannot be completed at this time" Any ideas?
  4. RepairedCrane90 Win User

    Buying Red Dead Redemption 2

    No i figured it out. I removed myself from microsoft family and logged out of everything then logged back in
  5. CallMeNathan Win User

    Xbox Parental Controls

    Hi,

    I tried removing myself from Microsoft Family, but it doesn't work and some features in Forza Horizon 4 i want to access is still blocked, if i visit the "Remove yourself or a family member from your family group on Xbox", the page just kept loading and loading.
  6. moneysplashed12 Win User

    Gamerpic Help?

    Yes I was in a microsoft family and removed myself but the joined another
Thema:

Cannot remove myself from Microsoft Family

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