OUR RESOURCE PACKS NOT WORKING WHEN WE ENTER THE REALMS

If you're having trouble accepting invites or joining Realms, be sure that you are not using a modded game client, and are not using a resource pack that does not contain textures for the Realm buttons. If you are, switch to the standard Minecraft
game client, click Options, click Resource Packs, then return to the default.

Hi there! This is Virginia O.

I understand that you are experiencing issues with a red dot on your Minecraft Realm.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

The red dot next to your Minecraft Realm and the error message about downloading packs indicate issues with the resource packs or server settings.

Please be guided with the following troubleshooting steps:

Make sure that all the texture packs and add-ons you're using are compatible with the current version of Minecraft because an outdated or corrupted packs can cause errors.

And then re-upload the resource packs. Kindly remove the current resource packs from the Realm and re-upload them. Ensure to back up everything before removing it. This can help if the files were corrupted during the initial upload.

Next is to reduce the number of resource packs. If you have multiple resource packs, try reducing the number of packs to see if that resolves the issue because having too many packs can cause download errors.

Then check Internet Connection by making sure that both you and your members have a stable internet connection. Indeed a weak connection can interrupt the download process.

After that is to restart the Realm. Close and reopen the Realm for this can refresh the server and resolve minor glitches.

If the issue persist after performing the troubleshooting steps, kindly clear cache on devices. Please ask your members to clear the cache on their devices. This can help resolve issues with downloading packs.

Thank you for your cooperation.

Hi Carol, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

I kindly ask you to speak with Microsoft Store Support.

Please enter this link:

https://support.microsoft.com/help/28808/microsoft-store-contact-support

You can also request a callback.

https://support.microsoft.com/home/contact

I made that world a Realm and it cannot load anymore

Hi there David, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

For issues like the one you are experiencing with Minecraft Realms, it is necessary for you to contact the Realms dedicated support team so they can assist you, as they are the ones responsible for helping with these kind of issues with Minecraft Realms.

You can reach out to them through the following link:

https://help.minecraft.net/hc/requests/new

Please make sure to select "Realms Support" in the question category so that the appropriate team can assist you.

I appreciate your understanding and wish you good luck!

Kind regards,
Gerardo.