Urgent: Ongoing Issue Violating ToS – Still Unresolved

Discus and support Urgent: Ongoing Issue Violating ToS – Still Unresolved in XBoX Accessibility to solve the problem; Please only a Microsoft moderator respond to this I've already raised this issue multiple times, yet nothing has been resolved, and I’ve received no... Discussion in 'XBoX Accessibility' started by Caleb_1425, May 1, 2025 at 9:03 AM.

  1. Caleb_1425
    Caleb_1425 Guest

    Urgent: Ongoing Issue Violating ToS – Still Unresolved


    Please only a Microsoft moderator respond to this

    I've already raised this issue multiple times, yet nothing has been resolved, and I’ve received no proper response. This matter clearly violates your Terms of Service, and despite the seriousness of the situation, I’ve been given three different explanations none of which align or offer any real clarity.

    I have reached out through your "Report a Concern" channel three separate times, using three different email addresses, and still haven’t received a single response. It has now been several weeks without any progress.

    This ongoing silence and lack of resolution is unacceptable, and I urge you to treat this as a priority.

    Please respond as soon as possible.

    Best regards,

    Caleb

    :)
     
    Caleb_1425, May 1, 2025 at 9:03 AM
    #1
  2. Georges C. Win User

    Unresolved TOS Issue

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello AAIQ, I am sorry that this has happened, but in cases like this the report must be made through the Xbox platform where the Enforcement department responsible will act depending on the case.

    How to report a player

    https://support.xbox.com/en-US/help/family-onli...
  3. Smwutches Win User

    Violation of TOS

    Yes as buying/selling of accounts is not allowed.
  4. Mister Darcy-9112DFB Win User

    Violation of TOS

    Just tried this out myself and was able to reproduce it. I'll do some investigation and follow up as soon as I have more information. Hang in there!
  5. Farscape247 Win User

    Violation of TOS

    many many accounts have been reported over the years, i have seen some accounts change ownership more than 5 times and they had been reported and they are still active to this very day.
  6. AngelObullets Win User

    Violation of TOS

    Well if you report the accounts in question with the same evidence of them trying to sell them Xbox Live Enforcement will act on it. :)
Thema:

Urgent: Ongoing Issue Violating ToS – Still Unresolved

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