How do I resolve a Fatal Error with Oblivion Remastered on PC Gamepass?

Hi there! This is Virginia O.

I understand that you are experiencing crashing issues with Oblivion Remastered on PC.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please verify game file integrity because a corrupt game files can cause crashes. To do this, open the Xbox App. Locate Oblivion Remastered, click the Menu button (three dots), and select Manage > Files > Verify and Repair.

And then reduce the graphics settings in Oblivion Remastered such as lowering anti-aliasing, shadows, or texture quality. Run the game in Windowed Mode or reduce the resolution temporarily.

Next is to temporarily disable overlays such as NVIDIA GeForce Experience, Xbox Game Bar, or Discord that can interfere with gameplay.

Then test without mods. If you’re running mods in Oblivion Remastered, one or more mods could be unstable. Temporarily disable or remove all mods to see if the crashes stop.

After that is to update Windows and gaming services by going to Settings > Update & Security > Windows Update and install all updates.

And to update Gaming Services through the Microsoft Store. Open the Store, search for Gaming Services, and update/reinstall.

If the issue persist after performing the troubleshooting steps, kindly uninstall Oblivion Remastered via the Xbox App. Restart your PC and reinstall the game.

Thank you for your cooperation.

Thank you for your reply. Even though you already have a DirectX 12 on your system, it has the same troubleshooting steps to resolve Fatal Error on Halo Wars.

Let us know if you have successfully resolve Fatal Error on Halo Wars.

Regards.

Hi



Welcome to the Microsoft community.

It seems to be a DirectX error. Generally, the DirectX components of Windows don’t usually have problems, and it’s usually caused by the graphics card driver. You can try to refer to this article from Intel to completely uninstall your graphics card driver and reinstall it (you can use Advanced Search to try several driver versions). At the same time, I suggest you contact EA for further assistance.



Best regards



Tommy Jin | Microsoft Community Support Specialist

Hi - to answer Anderson's question - this error has never occurred on this PC ever. I have had it at least 2 years with no issues.

The game is COD MW Remastered, and it is the PC version. I have played it for a few hours with no issues until the fatal error appeared.

Now the error appears right away and I can't continue.

My PC:

- Dell desktop, Intel i7-10700 @ 2.90 GHz

- 16GB RAM

- 64 bit OS

- Windows 11 Home, version 22H2

- NVIDIA GeForce GTX 1660 SUPER, Version 512.77

Let me know if there are any details I missed.

Thanks,

Dennis

KOTOR I & II, but remastered, since they're already backwards compatible.

But otherwise, Fatal Frame 1 & 2.