What should I do if the sign out of Microsoft account won’t show up on Minecraft?

Hi there! This is Virginia O.

I understand that you are experiencing issues with signing out your Minecraft account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Ashrah, are you playing the game on the Xbox console?

Or you are trying to sign out from Minecraft on a Windows PC?

Please give an update in order for the correct troubleshooting steps will be given on the right platform. Thank you very much.

Sign in the Microsoft Store with the old account. Then, install "Minecraft for Windows 10", it should be free. After that, sign out your old account from the Microsoft Store. Open up "Minecraft for Windows 10", then sign in with your new account. You will
get updates for free if you do the following. I hope this helps.

Hi there MdJunaid3,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with your Minecraft Pocket Edition achievements not showing up on your Xbox app. To help clarify the issue:

• Is the device updated?
  
• Have you tried re-installing the game?
  
• Are you connected to a network?
  

I would also confirm that you are signed into your Xbox account within the game. In the Minecraft Pocket Edition main menu hit "Sign In" (should be at the bottom left) and sign in with your Microsoft account when prompted. If "Sign In" is not showing up in the bottom left, hit "Settings" and "Profile" under the General section and confirm that you are signed in to the correct Microsoft account.

Do you have the Xbox app downloaded onto your device? I would also recommend un-installing the Xbox app, reinstalling, and then signing in to the Xbox app with your Microsoft account.

I hope this helps!

Try the following perhaps, as you have discovered you have two Microsoft Accounts.

Uninstall the Minecraft Windows 10/Bedrock version from your computer.

Open the WIndows 10 Store app, and click the three dots menu in the upper right corner with your account signed in.

Go to Library, and check if Minecraft shows up in the list of owned games.

If not, or if only the trial appears, sign out of your account on the store app, and sign in with your other Microsoft Account.

Again check the Library of that account, to see if Minecraft shows up there.

If it still doesn't show up, then I'd assume that you have a third email account that you're not aware of, that you used to redeem the code for Windows 10 Minecraft back then.

In that case I'd recommend you contact the Minecraft support if they are able to help you find out which account was used to redeem the code.

I don't know if you can download it somehow, but if you have Minecraft from the Windows store it should show up if you sign in with the same account. It wont however show up in the Minecraft Java version as that is very different.