Why can’t I talk or hear anybody?

Hi there! This is Virginia O.

I understand that you are experiencing issues with party chat.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check Xbox Privacy & Online Safety Settings because audio communication may be restricted by your account settings. To do this, go to Settings > Account > Privacy & Online Safety > Xbox Privacy. Select View Details & Customize > Communication & Multiplayer.

Make sure that the following options are set to Allow:

1.You can communicate outside of Xbox Live with voice & text.

2.Others can communicate with you.

And then test your network settings by going to Settings > General > Network Settings and run Test Network Connection.

If NAT type shows as Strict or Moderate, it is blocking party or game chat.

Kindly restart your router and enable UPnP (Universal Plug and Play) in your router's admin settings.

Next is to sync and update Xbox wireless headset. To do this, connect the headset to a PC with the Xbox Accessories App installed and update it there.

Then check audio settings. Make sure that the audio settings are configured correctly. Go to Settings > General > Volume & Audio Output.

Under Chat Mixer, set it to Balanced.

After that is reset alternate MAC address.Please go to Settings > General > Network Settings > Advanced Settings. Select Alternate MAC Address > Clear.

Restart your console and test party/game chat again.

If the issue persist after performing the troubleshooting steps, kindly test headset on another device because this can help determine if the issue is hardware-specific or related to your console/account.

Thank you for your cooperation.

Okay thanks, but is their a reason why I’m still limited while playing ? I can’t talk on mic or hear anybody talking, it pretty much still has me suspended but the time limit is Over.

I have a wireless mic that I can hear but can’t talk through and then I have a mic that I plug in and. I can talk through that so why can’t I talk through my wireless mic

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello, what model and brand you bought from headset and are using, it is wired or wireless?

If wired, there are two pinout patterns on the market, CTIA and OMTP.

"Not all 3.5 mm audio inputs are produced in the same pattern. There are two patterns of audio inputs:

Cellular Telecommunications Industry Association (CTIA) e

Open Mobile Terminal Platform (OMTP)

If you use an OMTP headset, you'll probably have problems with audio or chat. However, if your headset or headphones use the OMTP standard, you can purchase an adapter to convert it to CTIA. These adapters are available in many e-retail stores.

The following images show the differences between the CTIA and OMTP patterns. The CTIA standard displays the microphone section of the connector closest to the end of the cable; the OMTP standard displays the grounding section of the connector closest to the end of the cable."

In the link below you have the images and more information about it.

https://support.xbox.com/en-us/help/hardware-ne...

Bro fr you can’t say anything to anybody these days💀they are appealing to hard to the children and not enough to the adults. What’s the fun of being competitive if you can’t even talk or banter?