I’m trying to unlink my PlayStation account from my Microsoft account

Hi Kjell,

Thank you for posting in Microsoft Xbox Community. I understand that you have an existing Microsoft account that is linked to your PlayStation.

However, according to Minecraft's policy, once a Microsoft account has been linked to a PlayStation account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation accounts can only be re-linked to the original account. It cannot be unlinked without loss of access to entitlements and Minecoins on other platforms.

What you can do instead is to create a new PSN account where you could link your new Minecraft account.

Here's the full article with all the FAQ regarding Minecraft for Playstation:

https://help.minecraft.net/hc/en-us/articles/36...

Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

If you have requests related to your PSN account, please contact PlayStation support through:

https://www.playstation.com/en-us/support/plays...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Regards,

Alvaro

Hello Nathan, thanks for your response, the platform I’m on is PlayStation Network. The Microsoft account I have linked to my psn account is different from my in game minecraft Microsoft account. Shouldn’t I be able to somehow unlink the minecraft Microsoft account from the game so it can change to the actual account that’s connected to psn? Sorry if this sounds confusing.

Hi,

Try unlinking your Microsoft account from PlayStation (if possible because I don't use it). you can also unlink 3rd party apps/sites (such as PlayStation) from your Microsoft account from here:

https://account.live.com/consent/Manage

I need to unlink my PlayStation Network account from my old Microsoft account which I don’t remember, & link it to a new Microsoft account to play Minecraft

You can unlink the psn account however you CANT link a different one.

Note: Once a Microsoft account has been linked to a PlayStation® account, neither the Microsoft account nor the PlayStation™ Network account can be associated with a different account. 

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation® accounts can only be re-linked to the original account.

This is coming right from the Minecraft website

https://help.minecraft.net/hc/en-us/articles/360037725571-Minecraft-for-PlayStation-TM-4-FAQ

Hello, I hope you are well.

Please try these steps.

If the error in Minecraft on PlayStation indicates that there is a connected account and you do not remember the information, it means that the account is linked to your PlayStation Network account. To solve this, you need to unlink the Microsoft account from the game and then try to link it again.

How to unlink and relink:

1. Unlink:

Access the Minecraft settings menu on PlayStation.

Look for the option "Unlink Microsoft account" or something similar.

Follow the instructions to remove the linked account.

2. Relink:

When trying to log in to Minecraft, select the option "Sign in with Microsoft account".

Access the code redemption website on your computer or smartphone.

Enter the code that the game is displaying and log in with the Microsoft account you want to link.

If you cannot remember the email address of the Microsoft account:

Check if there is any account information saved in your browser or device.

If you can't find it, try using Microsoft's account recovery service (if the account was used for your PlayStation account, the email address must be registered