Hello i got code from twitch for Home cape so i redeemed the code but i got nothing in my...

Hello Mohanad,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

I'm sorry to hear you're having issue with your cape. How lang has it been since you redeemed your Home cape? Can you please try to check if your cape is listed in your order history? https://account.microsoft.com/billing/orders

If the cape is listed, please open Minecraft Bedrock and try to sign out your Microsoft account then sign back in. Then go to Dressing Room > Capes. After activating the cape in Bedrock, please try to restart your Minecraft Launcher and see if it will show in your Java Edition capes.

If the cape will not show up in both Bedrock Edition and Java Edition after some time, you may need to reach out to Minecraft support so they can help you with your cape and check it. https://help.minecraft.net/hc/en-us/request/new?ticket_form_id=360001225811

For your reference https://help.minecraft.net/hc/en-us/articles/31...

I hope this helps, I will be awaiting your response.

Regards,
Belle

Hello Rynics,

You get one code for Twitch Account.

Both the Twitch and TikTok capes are available for Bedrock Edition now and will be in Java Edition by July 8.

If you haven't got it on Bedrock, the best course of action is to contact Support.

Hello Omer M! I'm Kris and I'd be happy to help you with your question.

Are you entering the code you got from Twitch into the Minecraft redeem site?

https://www.minecraft.net/redeem

Hi, Jaylin! Thank you for reaching out.
I'm AJ, an Independent Advisor for the Xbox Community.
I'm sorry you are experiencing issues locating your cape.

If your code was successfully redeemed and the cape has not shown up in Minecraft Bedrock Edition, I'd suggest:

• Restarting the game and your device.
• Making sure the Microsoft Account you used to redeem the code is the same one you are using to play Minecraft. The redemption of this cape should be showing on your Microsoft Account's order history at: https://account.microsoft.com/billing/orders

If that doesn't work, it would be best to contact the game's dedicated support team for further assistance.

Minecraft Support can be reached at: https://help.minecraft.net/hc/requests/new

'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

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Due to the nature of your query, I find it important to offer a friendly reminder that this is a public forum and personal information should not be posted here. Please make sure not to accidentally reveal any personal information in the form of text, pictures, or other media.

Best regards.

Please don't post codes on the forums whether or not they've already been redeemed. These are public so anyone can steal them.

On the console, check the ready to install section of your games and apps. If it's not listed there, you'll want to contact support. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us