Rant about the 30 day waiting period to update info***

Discus and support Rant about the 30 day waiting period to update info*** in XBoX Accessibility to solve the problem; Hi, Hoping a Microsoft employee will see this - a 30 day waiting period for us to update security information is absolutely ridiculous and highly... Discussion in 'XBoX Accessibility' started by Gamergirl-56380, Apr 27, 2025 at 3:02 AM.

  1. Gamergirl-56380
    Gamergirl-56380 Guest

    Rant about the 30 day waiting period to update info***


    Hi,

    Hoping a Microsoft employee will see this - a 30 day waiting period for us to update security information is absolutely ridiculous and highly unnecessary. I was having issues logging into my account because I forgot the password. It kept sending a verification code to my old phone #. Now I have to wait A MONTH?!? Why can't it be a day or at max, 7 days?!? Microsoft is a big corporation with smart people. FIX THIS ISSUE. WE'RE PAYING CUSTOMERS

    :)
     
    Gamergirl-56380, Apr 27, 2025 at 3:02 AM
    #1
  2. WPAK Win User

    Security info 30 day wait period

    Hi there,

    yes, as far as I know, after that 30 days you should be able to change the security details again.
  3. SammyVS Win User

    Security info 30 day wait period

    I'm Samy an independent advisor. Welcome to the community. How are you?

    If the password has been changed, you will need to enter the new password to log into the account. If you haven't changed your password you probably won't have to do anything to your account in the console.
  4. ngocphi Win User

    30 day wait period for security info

    Nope that's something you should've kept up to date
  5. SammieChaos Win User

    Security info 30 day wait period

    Once the 30 wait period has ended you should be able to change your information with ease, yes.

    I'd recommend adding you phone number, and a secondary email to prevent issues in the future.

    Always remember to update your security information as it changes, and ensure that all of your personal information is up to date. This helps keep you from getting locked out in the future.
  6. choppyseize Win User

    Security info 30 day wait period

    Yes but as mentioned you don't want to keep changing security info to frequently as it can start the 30 day timer again.
Thema:

Rant about the 30 day waiting period to update info***

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