Account Recovery Form

Discus and support Account Recovery Form in XBoX Accessibility to solve the problem; I literally sent an account recovery form on Friday last week. It’s been 6 days and I still haven’t heard back. Is there something wrong with Microsoft... Discussion in 'XBoX Accessibility' started by Alson Vo, Apr 25, 2025 at 1:22 AM.

  1. Alson Vo
    Alson Vo Guest

    Account Recovery Form


    I literally sent an account recovery form on Friday last week. It’s been 6 days and I still haven’t heard back. Is there something wrong with Microsoft right now. Normally it gets back to me in a day

    :)
     
  2. ngocphi Win User

    Account recovery form

    If you mean the windows live ID validation form it depends how accurately you answered their questions and what contact email you used as that's how they send info to you

    If there is errors they will create a forum just for you to fill out more info
  3. Inferior-91D30E2D-4F Win User

    Account recovery form

    I'm not sure what you are asking but usually 48 hours is when a account investigation is over
  4. Joel M77 Win User

    Account Recovery Form

    Hi Alson, my name is Joel, I'm here to help you with any problems or questions you may have.

    Alson, if, as you indicate, you have already made 2 requests for account recovery through the form, the recommendation is to wait for the response from the department in charge, which does not have a single or established response time, it can range from 24 hours to 72 or more. I encourage you not to duplicate recovery requests as this instead of streamlining the process will only create delays for you as the account team will have to review 2 cases instead of one.

    Please note that this is only a public forum, I will respond to you in a short period of time within the possible apologizing in advance for any delay in response. I am simply a user trying to provide information and knowledge that may be useful to others, I am not an employee of Microsoft.

    Regards
  5. Mr Maxsis Win User

    Account recovery form

    Depending on how much information you submit it will help it along or slow it down. If you did not submit very much information you will mostlikely get an email rejecting it soon, if you have a substancial ammount of information you will mostlikely get an
    email in 24-48 hours. If it is denied just try again. Perhaps having a recovery link sent to your email would be better?

    If the account is in fact yours, GOOD LUCK!
  6. Renatodibi Win User

    Account Recovery Form

    Hi Ty.

    My name is Renato.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    I inform you that here in the community, we are all users and do not have access to your data and account. We can only offer you advice based on our knowledge and experience.

    Unfortunately, I have to confirm, based on my knowledge, that the recovery module is the only procedure you can follow. Alternatively, but it is very likely that you will be redirected to it, I am providing you with a link to request official support.

    https://support.microsoft.com/home/contact?linkquery=I can't sign in to my account

    To answer your question, I can tell you that Microsoft requires verification for accessing your account, which in your case, would be done through the other email. Without it, you cannot complete the process. For this reason, it is important to add multiple verification methods to avoid being unable to access your account if the primary method becomes unusable.

    I'm sorry I can't do more, and I hope you succeed in recovering your account.

    Kind regards
    Renato
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Account Recovery Form

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