I refunded a game on Microsoft store And haven't Received My Money

Discus and support I refunded a game on Microsoft store And haven't Received My Money in XBoX on Windows to solve the problem; I Refunded Minecraft Java And Bedrock Edition ( the £24.99 Version) and when I check the Microsoft refund status it say its been refunded but the money... Discussion in 'XBoX on Windows' started by Sam Philp1, Apr 21, 2025 at 5:12 PM.

  1. Sam Philp1
    Sam Philp1 Guest

    I refunded a game on Microsoft store And haven't Received My Money


    I Refunded Minecraft Java And Bedrock Edition ( the £24.99 Version) and when I check the Microsoft refund status it say its been refunded but the money hasn't gone to my debit card as the money isn't on the Microsoft balance and I would like to cancel the refund if available but the company didn't send me an email to confirm that I have put in a refund request I now will never be buying a game off a Microsoft I want to try as now I know the awful customer service couldn't do a 30 second job of refunding my money and now Easter is over there are no excuses to be not refunding my money and if the refund is refused to be transferred over I will take legal action for fraud

    :)
     
  2. KindGryphon Win User

    I refunded a game on Microsoft store And haven't Received My Money

    I genuinely thought it was

    a normal day
    No. If you originally paid via a debit card then once the refund is approved it can then take your bank 3-5 business days before it would actually reflect the refund. Ultimately it's up to your bank how long that takes though.

    Refunds are never instant (unless you originally paid via Microsoft account balance). They always (like with most things) take several days.
  3. Sam Philp1 Win User

    I refunded a game on Microsoft store And haven't Received My Money

    I genuinely thought it was

    a normal day
  4. Nursemorph Win User

    I refunded a game on Microsoft store And haven't Received My Money

    How long ago did you request the refund as it usually take 3-5 business days for the money to appear in the funding source
  5. ElkinLopez Rojas Win User

    Reembolso juego pc [Mod Translation - Refund game pc]

    Hi Eladio, I haven't received the refund yet and I called to Microsoft in my country but i didn't get any reply, they say only contact with Xbox support, I'm concerned for my money, how can I contact with refund team?
  6. Nyaqi Win User

    Notice

    I had recently purchased a Pearl box item in the game Black Desert. And about two days ago i requested a refund through the Xbox website and got my refund accepted. Yet i haven't received my money back or acces to the game due to this.
Thema:

I refunded a game on Microsoft store And haven't Received My Money

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