Need to get historical data of devices

Discus and support Need to get historical data of devices in XBoX Accessibility to solve the problem; Hello, Does anyone know how to actually get ahold of someone at Microsoft? I go to the contact us page, select account safety as this is about an... Discussion in 'XBoX Accessibility' started by SssnakeGaming, Apr 20, 2025.

  1. SssnakeGaming
    SssnakeGaming Guest

    Need to get historical data of devices


    Hello,

    Does anyone know how to actually get ahold of someone at Microsoft?

    I go to the contact us page, select account safety as this is about an harassment issue and type in historical devices, login history and a few other related things.

    What I am looking for is a list of devices this account has been recovered on / logged into, it used to be shown in the security tab but cant find it anymore. (I see the sign in activity page, but its all just auto spammers trying to brute force, and they would have knocked the device off I am looking for.) I just need the record of a certain device that briefly gained access to this account for the authoritys to prove that some else had control of my xbox and Microsoft account. Wish I could say more but cant.

    So anyway, whenever I enter the problem description it seems anything with the word login makes it think you cant login and shows the forgot my password or username option, then says support is unavailable for this problem. The other options I get are just as worthless and dont let me contact anyone either, just their stupid ai assistant that keeps trying to sell me a new xbox when I ask for historical login data, device history etc.

    Does anyone have any suggestions on how to get ahold of support via email or something? Calling them says to contact them via the web for this issue.

    :)
     
    SssnakeGaming, Apr 20, 2025
    #1
  2. Thretcon770 Win User

    Why is my bandwidth usage so astronomically high

    The historical bandwith is probably shown wrong.

    To get accurate numbers, i would recommend to calculate the Data use, as u see on the left side of your screenshot.
  3. DTW Dirty Harry Win User

    Lost everything!

    Historically the MP data in BF games has a habit of temporarily going amiss.
  4. Irixion Win User

    Everything deleted...

    Unfortunately, you can't get your data back. This usually happens when your storage device is on the tinkering point of failure and needs to be replaced.
  5. Ronnieee Win User

    Pressed incorrect save data location

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help in getting your data back from the device.

    Just a heads up that this only happens when you are trying to play the game with separate data and once you choose the cloud option, that will override what you had on your device. Unfortunately, that cannot be reverted because it has already overwritten the data you have on your device once you choose the option to load the data from cloud.
  6. SpacedTrout5 Win User

    Xbox Live Cloud Save

    So then... it wouldn't have helped in my situation at all. Since only some data was lost, and it continued to be lost when I signed out and back in, then the corrupted side (cloud or local xbox drive) synced to the other so both were missing the BAR/GK/skins.

    Does that sound accurate?

    In this case what I needed would have been a historical snapshot.
Thema:

Need to get historical data of devices

Loading...

  1. Need to get historical data of devices - Similar Threads - Need historical data

  2. I need help getting on live on my xbox 360

    in XBoX Accessibility
    I need help getting on live on my xbox 360: I cannot get on my xbox live I've reset my password I don't know how many times and it keeps giving me the same response which is oops there is something wrong go to account.live ..Com and I do...

  3. How can i remove an account if it says i need to do it from the account that i dont own?

    in XBoX Accessibility
    How can i remove an account if it says i need to do it from the account that i dont own?: I had purchased a used PS5 and for the life of me I cannot unlink the old account that is associated with it when I go onto Minecraft, it says I can sign in but when I sign in it says that it...

  4. i got banned for messaging to many people n now i cant load back into my game i need to get...

    in XBoX Games and Apps
    i got banned for messaging to many people n now i cant load back into my game i need to get...: i got banned for messaging to many people n now i cant load back into my game i need to get unbanned before i lose the stuff i spent money on if i lose it microsoft iss paying for it...

  5. I need help with my refund

    in XBoX Games and Apps
    I need help with my refund: I recently brought a game but I found out I couldn’t play it on my device so I got a refund, it said it went through but I haven’t received the money yet and it’s been a day....

  6. Excuse me I need help logging in to my account I have none of the recovery options and cant...

    in XBoX on Consoles
    Excuse me I need help logging in to my account I have none of the recovery options and cant...: So I lost my account a couple years back and lost the password for the account and changed my phone number so I don't know how to get back into the account because I have two factor authentication...

  7. What controller driver download do I need?

    in XBoX on Consoles
    What controller driver download do I need?: I’m sorry I’m not a technological person but I’ll do my best! I got a new graphics card for my sons pc, whilst the person was installing they did something and wiped the computer so we have had to...

  8. I need help

    in XBoX Games and Apps
    I need help: I had this game called escapists and i recently bought a dlc called Alcatraz and its says not compatible and yes i bought it on my main account please help a62bfdb3-3260-4942-a0b1-352aee3fded2

  9. Do I need a 5x5 code to receive the promotional items which are the Popcorn bucket hat and...

    in XBoX Games and Apps
    Do I need a 5x5 code to receive the promotional items which are the Popcorn bucket hat and...: I purchased the Minecraft Deluxe Collection during the promotion period from March 31 to April 30, which was supposed to include the Popcorn Bucket Hat and the Butter Shirt as bonus cosmetic...

  10. Microsoft account being lost and I need to unlink it from my playstation or regain access

    in XBoX Accessibility
    Microsoft account being lost and I need to unlink it from my playstation or regain access: When I was younger, I played Minecraft on my Nintendo Switch and had to create a Microsoft account to play online. I used my mom’s email to do that. A few years later, I made a new Microsoft...