Share Button deletion on Xbox consoles

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

Kindly perform a powercycle on your console before attempting to delete an Xbox Game clip.

POWERCYCLE CONSOLE​​​

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1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Then follow the steps below:

Press the Xbox button to open the guide.

Go to Capture & share, and then select Recent captures > Show all.

Select On the Xbox network in the first dropdown box.

Select the clip you want to delete.

Press the A button, and then select Delete.

Hi DRAGONKILLER674, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

If that didn't work, please perform a power cycle before deleting them again.

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Make sure that you're deleting them from the "Xbox Network"

1. Press the Xbox button to open the guide.

2. Go to Capture & share, and then select Recent captures > Show all.

3. Select On the Xbox network in the first dropdown box.

4. Select the clip you want to delete.

5. Press the A button, and then select Delete.

If that still didn't work, you may need to reset your console keeping your games and apps. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps.

If you purchased the game on your account and are not game sharing then please try holding the power button on the console for 10 seconds until it shuts down.

If that doesn't work then you may need to delete then reinstall the game.

Hey Owen!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

If I may ask, are you trying to upload or delete captures via Xbox console or via Xbox app?

Also, may I know when was the last time you attempted to upload and delete captures?

Kindly give it 24 hours to have it sync in the Xbox Live server, however, if it doesn't work, please perform a power cycle before deleting them again.

​​​

POWERCYCLE CONSOLE​​​

​​​

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

Make sure that you're deleting them from the "Xbox Network"

1. Press the Xbox button to open the guide.

2. Go to Capture & share, and then select Recent captures > Show all.

3. Select On the Xbox network in the first dropdown box.

4. Select the clip you want to delete.

5. Press the A button, and then select Delete.

Please take your time and let me know if it works.

Reference link: https://answers.microsoft.com/en-us/xbox/forum/....

Hi, you may need to delete some old videos.. hit your Xbox button, tab over to capture & share, click recent captures, show all, and delete some of your old videos... hope this helps..