Cannot link Xbox mobile app to console

Hi. My name is Brilliant and I am happy to assist you today.

If you cannot find the game from the store in your console, you can try download the Xbox app for a mobile device. You can then link the mobile device to your Xbox. You can download and install games from your mobile device to your Xbox console.

For step by step on how to complete console setup using the Xbox mobile app, kindly visit: https://support.xbox.com/help/hardware-network/getting-started-set-up/complete-setup-in-mobile-app

I hope this helps resolve your query.

Hi. My name is Brilliant and I am happy to assist you today.

You can download the Xbox App from a Mobile Device.
Sign in the Xbox App with the same account.
Link the Xbox Mobile App with the console/PC.
You can access Games/Updates from the Xbox Mobile App, you may find games that are not displaying on the PC/Console.
Download remotely from Mobile Device to Console/PC.

I hope this helps resolve your query.

You cannot use a hotspot to connect a mobile device to a console via the smartglass app. The console and mobile device must be connected to the same WiFi network.

Is it on a console or a pc ?

Or mobile

If pc you must sign in to download the games then she can use it on her own profile by signing into the xbox app after to play but she cannot download the games

Home console is only an console feature

Now concerning tablets or mobiles you would have to sign into xbox app as xcloud is subscriber only feature

hallo rogerhaas2,





Bedankt voor het bereiken van de forums! Klik op de volgende link voor een routebeschrijving voor het installeren van uw Xbox-app en het verbinden met uw console. Complete console setup using the Xbox mobile app | Xbox Support

Hi rogerhaas2,





Thanks for reaching out to the forums! Please click the following link to get directions on setting up your Xbox app and connecting it to your console. Complete console setup using the Xbox mobile app | Xbox Support