Microsoft Support

goPS5 · Apr 17, 2025 at 1:42 AM

Does everyone think that Microsoft has the worst technical support system that you have experienced. An automated system that has all the stupid answers and fixes nothing and they have the audacity to post web chat and phone hrs of which you can never use. Thanks for costing me an xbox account that I had spend easily $500 on bundles and operators for MW2 cause of letting a hacker get control of my account and all the automated system wanted to do is ask questions about email subjects and purchases. There was only 3 emails ever sent and all purchases were with redeemable cards. But the automated system did not understand that.

:)

DerrickJones7

I tried that but the problem is that i can not receive verification codes

shadow of arman

Hi!

I'm not sure for which section you would want to contact Microsoft for so:

1. To contact Xbox support you can go to support.xbox.com > contact us > when you select your preferred selection for your problem choose to not talk to a virtual agent and then select "Chat with Xbox Support" at the end.

2. To contact Microsoft support for anything none-Xbox related go to support.microsoft.com and select "Ask the virtual agent" (this is a bot) while chatting to the virtual agent type in "I need to speak to a real person" which then the bot will reply "Tell
me what you need help with so I can find the right person" so type in the problem you are having and let it connect you to a real support agent.

Hope this helps and if it does please make sure to select this post as answered!

Best of luck!

ngocphi

If you read your link their is an actual number for you to contact and yes it's australian

Whitey Black

Any company have his issues. if you want you can explain you're problem and i try to help

remember my assistance is as Ambassadors i just volunteer. But if i can help you. i do my best.

DerrickJones7

They told me to. Fill out the form i dont know what to do now

Microsoft Support