My email has been disconnected from my Minecraft Java and Bedrock account and I don't know...

Discus and support My email has been disconnected from my Minecraft Java and Bedrock account and I don't know... in XBoX Accessibility to solve the problem; So about a week ago I was using my laptop as usual when all of a sudden it froze. When it restarted, a random Outlook account had taken over as my... Discussion in 'XBoX Accessibility' started by Amir Brown1, Apr 15, 2025 at 8:13 AM.

  1. Amir Brown1
    Amir Brown1 Guest

    My email has been disconnected from my Minecraft Java and Bedrock account and I don't know...


    So about a week ago I was using my laptop as usual when all of a sudden it froze. When it restarted, a random Outlook account had taken over as my admin account. Freaked out, I quickly rushed to restore my primary email as the admin account but whenever I tried, it said my email didn't exist. So I ended up setting my alt email as my admin email. Anyways, after that I go to play Minecraft and that's when I notice that my account had been logged out. This happens sometimes so I tried to relog in. But when I tried to log in, it said my email doesn't own a Java account even though my mom purchased me an account last year. Can someone please help me out because my Java account means a lot to me.

    :)
     
  2. Janice V. Win User

    My email has been disconnected from my Minecraft Java and Bedrock account and I don't know what to do

    Hello and welcome to our community!

    We’re excited to have you here and have great conversations! I'd be happy to be of assistance.

    I am sorry to hear about this issue. If you are getting an account that does not exist, it could be that the email address sign-in preference was changed. Typically, if there are any changes on the account, you’ll receive an email indicating the change and it will take 30 days before it will be completed. Here are the steps that you can try:

    Step 1: Recover Your Email Address:

    Visit this link: https://support.xbox.com/en-US/help/account-pro... for guidance on recovering or identifying your email address.

    Step 2: Use Security Information:

    You can also use this link: https://account.live.com/username/recover to check if alternate security information, such as a phone number associated with your account, can help you regain access.

    Step 3: If you have the Credit Card on file and used it to purchase something, you can use it to investigate to get the partial email. To do so, create a new account > Sign in at https://account.microsoft.com/billing/payments > Under "Don't recognize a charge on your bank statement?" click Investigate. Add the card that was linked to your previous account. This will display all transactions made with this payment method, including those from another user on their own account. Locate and click on the transaction that matches the amount on your card to view more details. You will see a partially censored email address. Check if you recognize it or ask others in your household if it looks familiar.

    If the above steps don’t work, unfortunately, we’re unable to retrieve or provide your email address information. Please note that Xbox Support cannot disclose this information, even if you know your gamertag.

    Please note that this is an online public forum, and while we help fellow gamers by sharing our knowledge and experiences, we do not have access to any accounts.

    I hope this information helps! Let me know if you have further questions.
  3. MrQuackDuck Win User

    Minecraft Windows 10 Edition is not updating to new versions on my PC.

    Minecraft Launcher is the same thing as Minecraft Java! I have issue with Minecraft: Bedrock Edition (Not JAVA EDITION). Do you understand this?
    When i installed Minecraft: Bedrock Edition on my laptop from Microsoft Store it has the latest version but when i installed Minecraft: Bedrock Edition at another device (PC) from Microsoft store it stuck on 1.17.10 version and don't updating to 1.17.41 version. This is Microsoft Store's problem, it doesn't updating my Minecraft to the last version on my PC.

    P.S PC and laptop has Windows 10.
  4. Aya Aljanabi Win User

    Mojang Post-Migration Error

    I still have the Java edition, not the Bedrock edition, it works and hasn't caused any issues. I bought the game very recently, so there shouldn't be any problems.

    I don't know what account is tied right now to my Minecraft launchers, I need help in getting one because I need to know my log in information. My original won't even sign in. I have been signing in after May with no problem.

    My predicament is relatively new in which I can't sign in anymore. There shouldn't be any reason for me to buy the game again when it has been not even a full year of me owning it.

    The post-migration process shouldn't have ended. On the Minecraft website, they state I have until December 18th to get it done.

    As said in the Minecraft post-migration process FAQ, "While you won’t be able to keep your skins, progress, or Java profile name, you can complete the following post-migration process before December 18, 2023 to experience Minecraft: Java & Bedrock Edition for PC with a Microsoft account," and, "Receive an email confirming that we’ve granted your Microsoft account an entitlement to Minecraft: Java Edition and Minecraft: Bedrock Edition."
  5. Youchan3070 Win User

    New Minecraft launcher won't connect since I changed my main alias from my Microsoft account.

    When Minecraft stopped working, I used my Microsoft account. And this issue happened after I changed my main alias from E-Mail 2 to E-Mail 1. I can play Minecraft if I log in with my E-Mail 2.

    I purchased Minecraft on my Mojang account before the migration, but I don't use my mojang account and that Microsoft account that was migrated to.

    With my Mojang account (E-Mail 1) migrated to Microsoft account (E-Mail 4) I bad the Java Edition. With my first Microsoft account (E-Mail 1, now 3) I had Minecraft Bedrock Edition. And with the other MIcrosoft account (E-Mail 2, now 1) I have both Java and Bedrock.

    I purchased Minecraft Bedrock Edition on my Microsoft Account (E-Mail 1, now 3) from the Microsoft Store and I purchased Minecraft Bedrock Edition on my Microsoft account (E-Mail 2, now 1) from the Microsoft Store but the Java Edition I purchased from minecraft.net. On my Mojang account (E-Mail 1, now migrated to Microsoft Account with E-Mail 3) I bought Minecraft Java from minecraft.net.
  6. Belle B Win User

    How do you play Minecraft with an Xbox account different from the store account?

    Hi Hank

    Sorry to hear about that, however, since you have a different Store account from what you use for gaming, unfortunately, the access for Java isn't shareable. Only the account that has the game (your work email) has access to it. Try to sign in using that account on the Xbox app and the Minecraft launcher to access this version of the game.

    You may refer here: https://help.minecraft.net/hc/en-us/articles/66... and look for "I family-share my account with my children, will they get both versions of Minecraft?" and it states that "No, only the account that purchased Java or Bedrock will have access to Java Edition. Family sharing will work for Minecraft: Bedrock Edition." - Same goes for you, as you have a different Store account.

    Thanks.
Thema:

My email has been disconnected from my Minecraft Java and Bedrock account and I don't know...

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