Remove an xbox account but keep my email.

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

In order to change the email address of your Microsoft/Xbox account, you need to have access to it. If you do not have access to your account, you should try to recover it with the information in the following support post.

https://answers.microsoft.com/en-us/outlook_com...

It is important that you send the most complete information you can, since unfortunately there is no alternative method of account recovery, if this is denied, you can send it again with more complete information.

General recommendations I can give you:

- Sending this form from an IP address that you have used before from the account you are trying to recover will help.

- Answer as many questions as you can.

- Make sure you send the exact information that was entered into the system when the account was created.

Once you regain access to your account, you can follow the information here to change your email address.

https://support.xbox.com/help/account-profile/m...

Please note the caveat there, which is related to the issue you're reporting: email addresses already set up for other accounts cannot be used.

Just a friendly reminder that this is a public forum and those of us who participate in it are ordinary gamers, I am not part of Microsoft support, so I do not have access to your account or system. My only mission is to assist and guide the community a little bit.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

Thanks for the reply,

Yes it is a Microsoft email.

So as you mention that removing the account deletes it if I add an alias and use that to sign in on my xbox and I keep both emails on there will I be able to sign in on xbox with the new email without the security issues and my brother be free to continue
using his email account?

I want to keep my windows account (work emails) intact on my pc - there is no option to remove/change within the xbox beta app, so that account will still be logged in if there is no way to change it.

Hello Kikka2411,

Thank you for posting on the Xbox forums. Actually, the link that ITSRATBOY2002 provided is the correct method on how to close a Microsoft account. However, this will also delete the Xbox profile completely. There is no way to transfer an Xbox profile
from one Microsoft account to another. The Xbox profile includes downloadable content, games, achievements and progress, and saved data.

There is a way to
change the primary email address of the Microsoft account. This will keep the Xbox profile intact while allowing you to change the email address that you use to log in to the account. Keep in mind that removing certain email addresses that are already placed
on a Microsoft account may remove them from our system completely. These types of email addresses are @live.com, @msn.com and @hotmail.com. These email addresses will not be able to be recovered once removed from an account.

Be sure to let us know the results!

My child has an xbox profile [mod removed-personal information] associated with my Microsoft account (*** Email address is removed for privacy ***).

Now he wants his name (F*e) to appear, and not my name (F*o), in the account *** Email address is removed for privacy ***. However, I want the name F*o to remain in the account s[mod removed-personal information]

I created an email for him at Microsoft [mod removed-personal information], where he can put his name (F*e).

How do I link my child's profile in xbox [mod removed-personal information] to this new email created at Microsoft
[mod removed-personal information], keeping all purchases, games, profile achievements?

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