Hi ever since i got my ps5 i cannot get into my mincraft account at all or even log in with...

we would need to know precisely what the problem is, what error messages are you getting?

I try to log in to mincraft on my ps5 and i used the same email that i have used on my ps4 and when i try sign in it says "oops! Looks like the account is already connected please sign in woth the previous connected microsoft account and i used the same email and it is still not working

hello, i didn„t formulate the question that well at that time. So in short my microsoft account got deleted( idk how) and all my things got deleted or i don„t have acces. And i made a brand new microsoft account using the same email and it worked. but i don„t have acces to any of my bought games(minecraft, minecraft dungeons etc) and my minecraft account used the old microsoft account and because of that even if i have the same email as the old account, i don„t have acces to log into my mincraft account . And i wonder how to get my minecraft account back

Hi Vinicius.

I reinstalled the launcher before logging in this time since it mentioned being out-dated. I'll try another re-install now regardless. Since I bought Mincraft back in 2013 had back then even migrated from minecraft account to Mojang account I don't have a transaction ID to file a support ticket there.

Edit: reinstall did not fix the issue

When I test the connection is gives me no errors.

But when I test the Multiplayer Connection, I get an error.

I literally cannot play anything because I cannot log in to my account. And honestly, keeping my account signed in since I got this console has been a pain...it disconnects my login all the time and no matter how many times kinnect recognizes me ever.

Just tested multiplayer connection again and got "Can't finish multiplayer tests. Back up and try the test again. If it still doesn't work, tehre may be a problem with your network (0x780)

Then it gives me the option of setting up a network.