Minecraft doesn't process my changes

Hi there! This is Virginia O.
I understand that you want to access multiplayer on Minecraft however it isn't working.
I apologize for the inconvenienced this has caused you. I will do my best to help you.

Based on the error you are getting, it means that the system has verified that you own a child account. Wherein a child birthdate was saved on the account when it was created.

Nothing to worry because to enable you to access multiplayer all we have to do is to link an adult/ organizer account.
The adult/organizer should have an adult birthdate.

To add an organizer, please sign in the parent/organizer account here: https://account.microsoft.com/family/ >; Add a member> Please add your account.
Once added, sign into your email and accept the invitation.
After that sign in the parent/Organizer account here: https://www.xbox.com/user/settings/privacy-and-... then click on your account.

Choose the option: "In Privacy & Online Safety, click Xbox One/Windows 10 Online Safety."
Scroll down to the second option from the bottom, stating “You can join multiplayer games“. Set this to Allow.
Click Submit to save your changes.

Please test it out and see if it works now.
Thank you for your cooperation.

I did I used the same email but when it brings me to the launcher it has a different username and says play demo because that account doesn't own minecraft it uses my xbox/microsoft account instead of my mojang account and when I try to change to my mojang account it says "Something went wrong in the log in process."

this doesn't seem to work but when I try to open Minecraft launcher it will run as a background process for a second then it will disappear.

Hello Seso Saas,

Thank you for your contribution to the Microsoft community.

I'm sorry to hear that you're experiencing issues with logging into Minecraft on your PlayStation 4. Based on the information you've provided, it seems like there might be an issue with your Microsoft account. Just a reminder, here on community we are not able to double check accounts and devices to check for the possible issue. What we can do here is provide/guide customers with possible troubleshooting steps for the issue.

Basing on the statement you provided above, here are some troubleshooting steps that you may try:



•Clear your browser cache and cookies, then try logging in again
To clear your browser cache, follow the steps below:

1. Open your browser and click on the three dots icon located at the top right corner of the browser window.
   
2. Select Settings from the drop-down menu.
   
3. Scroll down to the Privacy and services section and click on Choose what to clear under the Clear browsing data option.
   
4. Check the box next to Cached images and files.
   
5. Click on the Clear button to clear your browser cache.
   

•Try using a different browser or device to log in


•Check if your Microsoft account is linked to any other accounts or services that might be causing conflicts

If the issue still persists, it would be the best to contact our dedicated Xbox support since they have a better view than us. They will be able to pull up your account manually and cooperate with them so that you can log in back to your game.

Please follow the steps below to reach out to our live support team:

1. Please use this link: Contact us | Xbox Support
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
3. If not, please select the country/region it is showing and select the correct one among the lists.
4. Make sure to use to check the available contact times of the support.
5. Select the "Contact Us" button
6. Select the drop-down menu options that will match your concern.
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
10. Should you be encountering issues contacting support, you may try InPrivate Window of your browser, other browser, different device/s or connect to different network.

Hope I helped!

YanYannn
Microsoft Community Moderator

Reverting and changing are two different processes. Paying for a name change doesn't resolve the issue that it states all usernames can be changed back into.