My Microsoft account has been hacked and it's been over a day since I submitted the form to...

Discus and support My Microsoft account has been hacked and it's been over a day since I submitted the form to... in XBoX Accessibility to solve the problem; I'm writing this from a secondary Microsoft account I have, not my primary one, since it's been hacked. The hackers changed my primary email address to... Discussion in 'XBoX Accessibility' started by Alejandro_224, Apr 12, 2025 at 1:32 AM.

  1. My Microsoft account has been hacked and it's been over a day since I submitted the form to...


    I'm writing this from a secondary Microsoft account I have, not my primary one, since it's been hacked. The hackers changed my primary email address to another one I don't have access to, and the verification codes are sent there, so I can't access it. Today I submitted the password reset form for the second time, and I'm very worried because they still haven't responded. I'm supposed to answer the form correctly. They reset my password, but my concern is that if they reset the password, I don't know if I'll be able to access it again even if I have the password, since there's two-step authentication. I repeat, I don't have access to the email the hackers have set as such. Can anyone tell me if Microsoft responds to things like this? Are they going to remove two-step authentication so I can access it and change my primary email from this one to my own?

    :)
     
    Alejandro_224, Apr 12, 2025 at 1:32 AM
    #1
  2. Tanasa Daniel Win User

    My Microsoft account has been hacked and it's been over a day since I submitted the form to reset my password and they haven't responded.

    Hello
    if you submit a ticket microsoft will response , but first you need to recover your email.
    if you no longer have access to your email address or phone number it is quite difficult to recover your account.
    i am not a microsoft employee, but what you can do is access customer service and fill out the form.
    you can also request a live agent to guide you.
  3. Tanasa Daniel Win User

    My Microsoft account has been hacked and it's been over a day since I submitted the form to reset my password and they haven't responded.

  4. Alejandro_224 Win User

    My Microsoft account has been hacked and it's been over a day since I submitted the form to reset my password and they haven't responded.

    How to request help from a live agent? Thx for the help
  5. SpencerField2 Win User

    Hacked and need help Microsoft

    I have already submitted several recovery forms and It’s been a month since I was hacked
  6. Matthew Sutton1 Win User

    Is there a phone number i can call for help with an account recovery?

    Hi,

    I have not been able to access my hotmail account for 6 days, I believe it may have been hacked or compromised as my password no longer works.

    I have been trying to get it recovered but no success as yet using the recovery form from microsoft.

    The hotmail account I have had for over 15 years and is linked to virtually everything I do online and I am running out of options?

    I recently went on holiday and my ebay account was also hacked, Ebay have now sorted this but I think my hotmail account has been targeted.

    Unfortunately the recovery email address linked to my account no longer exists and I cannot use that to rset the password.

    What do I do next?
Thema:

My Microsoft account has been hacked and it's been over a day since I submitted the form to...

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