Can't sign into Microsoft Store or Xbox Live

Discus and support Can't sign into Microsoft Store or Xbox Live in XBoX Accessibility to solve the problem; Whenever I try sign into Microsoft store or Xbox live using one of my accounts, it says either an error has occurred or it says I have no internet... Discussion in 'XBoX Accessibility' started by Senan Duffy, Apr 6, 2025.

  1. Senan Duffy
    Senan Duffy Guest

    Can't sign into Microsoft Store or Xbox Live


    Whenever I try sign into Microsoft store or Xbox live using one of my accounts, it says either an error has occurred or it says I have no internet which is not true. This only happens with one of my accounts and works fine on my other emails. What should I do? This only works on the Windows 11 apps and the websites completely work.

    :)
     
    Senan Duffy, Apr 6, 2025
    #1
  2. Subangelis Win User

    Error code 0x801901F4 xbox desktop program cant sign in..

    You mean the store and app I can't sign into? The error is preventing me from signing into Microsoft. From the store, to the XBox app to Cortana.
  3. ChiefJoboo Win User

    I bought a genuine CD from Jericho, can I change the steam activation code?

    You can redeem it on steam.

    You can't redeem a steam code on the xbox/microsoft store platform. You MUST buy it digitally on the microsoft store to use it on xbox live/windows live.
  4. elk dolk Win User

    Can't sync data with the cloud.

    I signed out on Microsoft Store App, and then signed back in using the same Microsoft account, but I cannot sign in on Xbox App it says, "We couldn't sign you in to Xbox live " and gives this error number: 0x8015DC0B.
  5. schnurren Win User

    Can't sign into: Microsoft Store and Xbox App

    Hello Dillon Russell,

    Try contacting Xbox support so they can lend you a hand on this issue : https://beta.support.xbox.com/contact-us

    I hope everything is solved fast enough so you can continue playing Sea of Thieves.
  6. Digital Crane2 Win User

    Can't sign into the Xbox app or into the Microsoft store

    I ran the troubleshoot and I got this.


    [​IMG]


    Then I clicked next and I got this.


    [​IMG]
Thema:

Can't sign into Microsoft Store or Xbox Live

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