How can I find the xbox one account that is currently used by Xbox live

Discus and support How can I find the xbox one account that is currently used by Xbox live in XBoX Accessibility to solve the problem; I am trying to sign in to a new xbox but Microsoft keeps trying to use an old account. I need to confirm the account that is currently in use with X... Discussion in 'XBoX Accessibility' started by Horus Light, Apr 6, 2025 at 1:32 AM.

  1. Horus Light
    Horus Light Guest

    How can I find the xbox one account that is currently used by Xbox live


    I am trying to sign in to a new xbox but Microsoft keeps trying to use an old account. I need to confirm the account that is currently in use with X Box live and have Microsoft sign me into that account or tell me which account it is,

    :)
     
    Horus Light, Apr 6, 2025 at 1:32 AM
    #1
  2. Janet_C Win User

    How can I find the xbox one account that is currently used by Xbox live

    Hello!

    Hope you are well. I'll be glad to assist you.

    I'm sorry you're experiencing these issues.

    If you’ve used different email addresses and can’t remember which one is linked to your Xbox account, try signing in with each of them at this website:

    https://www.xbox.com/play/user

    Once signed in, if you see your games or gamertag appear, that’s the account currently linked to Xbox Live.

    I hope the information has been clear, I will be attentive to any questions you may have.

    Best Regards.
  3. voteDC Win User

    Deleting My Account

    Once an account is created you can't delete it.

    -

    However you can change the email associated with an account, which will then free the old one up for a new account.

    -

    Head to this page
    support.xbox.com/.../manage-live-id
    and pick the Switch Your GamerTag to a Different Windows Live ID option to find out how to do it.

    -

    In short create a new hotmail account and use that to replace your current email address. That will free that one up and you can then use it to create a new account.
  4. voteDC Win User

    how to link a console profile to a live account

    You will have to promote your local account to a Live one. This will require a new email address that is not already linked to a Live account.

    If you want to use the one that is tied to your current Live account, then you will need to change that one to a different email address which will free the old one up to be used when promoting your local Profile. Information on how to do that can be found
    here
    http://support.xbox.com/en-gb/xbox-live/how-to/xbox-live-account-management/manage-live-id
    .
  5. MattyRums Win User

    Unused Accounts

  6. Smwutches Win User

    Can you transfer your Account to a different email address?

Thema:

How can I find the xbox one account that is currently used by Xbox live

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