I'm trying to add my form of payment (credit card). It will not accept it. It keeps saying...

Hello!

Hope you are well. I'll be glad to assist you.

I'm sorry you're experiencing these issues.

Try adding your payment method through this website

https://account.microsoft.com/billing/payments

- Try using different browsers and devices.

- Try adding the payment method by adding the information completely in uppercase or completely in lowercase.

- Make sure the information matches the information you provided to your bank.

If in your country it is available to pay with Paypal in the Microsoft store, the fastest and most effective solution is to associate your card to Paypal and then associate Paypal to Microsoft.

In case it does not work, you will have to wait 24 to 48 hours without trying to associate, after this time try again.

I hope the information has been clear, I will be attentive to any questions you may have.

Best Regards.

If you are attempting to add a pre-paid credit card you should know that not all of them are accepted forms of payment. You would need to use a credit card for the region you live in or set up a Paypal account for your gamertag.

And when i try to add the credit card on my Xbox 360 it says "Cannot authorize the selected payment, Please select another payment method or add a new one".

He should add a form of payment to his account now, such as a credit or debit card.

Hello,

In order to add new payment method from Xbox Console, please try the instructions provided by following this link:

https://support.microsoft.com/en-us...-account-change-payment-method-or-credit-card

Please try to add your card and if it is accepted you will be able to proceed and finish the payment.