“Microsoft account already connected to a playstation network”

Hi A3lynx,

Thank you for posting in Microsoft Xbox Community. I understand that you have an existing Microsoft account that is linked to your PlayStation 5.

However, according to Minecraft's policy, once a Microsoft account has been linked to a PlayStation account, neither the Microsoft account nor the PlayStation Network account can be associated with a different account.

If you choose to unlink accounts, then purchases will be returned to the account which made the purchase. Even after unlinking, Microsoft and PlayStation accounts can only be re-linked to the original account. It cannot be unlinked without loss of access to entitlements and Minecoins on other platforms.

What you can do instead is to create a new PSN account where you could link your new Minecraft account.

Here's the full article with all the FAQ regarding Minecraft for Playstation:

https://help.minecraft.net/hc/en-us/articles/36...

Please note that in this public community forum, we are gamers like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information.

If you have requests related to your PSN account, please contact PlayStation support through:

https://www.playstation.com/en-us/support/plays...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

If you want to try to recover the existing Microsoft account that's linked to your PlayStation, here are the detailed instructions on how you could proceed with the recovery.

1. Look up your username using your security contact phone number or email address.

https://go.microsoft.com/fwlink/?linkid=2273127

2. Request a security code to be sent to the phone number or email you used.

3. Enter the code and select Next.

4. Microsoft will then show a hint of the username, in this format: j********@outlook.com

If the username lookup wasn't successful, try looking for your Microsoft account username within other products or services that you know are associated with that account. Please see this official support article for instructions:

https://support.microsoft.com/en-us/account-bil...

Regards,

Alvaro

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Can I have the exact message prompt? Because this may mean two things, your Microsoft account is already connected on a different PlayStation Network or your PlayStation Network account is already connected on a different Microsoft account.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

Can I have the exact message? The issue can be the Microsoft account is already connected to a different PlayStation Network or that the PlayStation Network account is already linked on a different Microsoft account.

I have to full error msg now, I'm able to login to Microsoft on any other device but not PS4 for some reason,

"Oops! Looks like the Microsoft account you are trying to use is already connected to another account on the "PlayStation Network"

Please sign in with a Microsoft account that is not already linked on

"PlayStation Network""

Is the error msg, I can't login with another because this is my only Microsoft account and idk how to logout with this one on playstation without knowing where it is logged into.

1. I only have 1 playstation console

2. I'm getting error failed to login

3. I couldn't put a screen shot because it dosent load but this is what the error said

Failed to login

Oops! Looks like the Microsoft Account you are trying to use is already connected to another account on "PlayStation Network".

Please sign in with a Microsoft Account that is not already linked to an account on "PlayStation Network".

Visit Help Page

Try Again