Help fixing error code 0xc000001d

Hi alvaro

Thanks for the response I've tried it and it's still not working

Regards

Courtney

Hi courtney,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues playing Borderlands 3 due to error 0xc000001d. This error usually indicates a problem with the game's installation or a missing system file.

First, please ensure that you have the latest Windows Updates.

1. Right-click the Start menu.

2. Select Settings.

In the Windows Update window, select the Check for updates button.

To ensure that your game files are intact, verify the integrity of your game files.

Open the Xbox app, navigate to the game you want to check, click the three dots next to it, select "Manage", then go to the "Files" tab and click "Verify and Repair"

Once done, restart your PC and launch the game.

Regards,

Alvaro

Thank you for an update. Kindly specify the troubleshooting steps that you've tried so we can eliminate repeated process. Thank you.

Does this only happen with Borderlands 3 or to all of your games? If you have a different game to test, please do so.

Regards,

Alvaro

Iv done that to i have just looked at event viewer and i get this error code: 0xc000001d

Hi Jesse, i found out the error code im getting is 0xc000001d. Could you please let me know what it is?