I think my Microsoft account has been hacked/changed/deleted.

Discus and support I think my Microsoft account has been hacked/changed/deleted. in XBoX Accessibility to solve the problem; Today I decided to boot up a Minecraft Server which asked me to verify my Minecraft email. No passwords were included, I entered ONLY the email address... Discussion in 'XBoX Accessibility' started by lastless, Apr 5, 2025.

  1. lastless
    lastless Guest

    I think my Microsoft account has been hacked/changed/deleted.


    Today I decided to boot up a Minecraft Server which asked me to verify my Minecraft email. No passwords were included, I entered ONLY the email address I used to sign in to my Microsoft account. Only a minute later, I was logged out of my Minecraft account and was sent an email from Microsoft account team stating that I had changed my primary alias to an email I did not recognize. When I tried to follow the steps that were given to reset my password, I entered my usual email address, only to be told that the account doesn't exist. Is there a way I can recover this account that "never existed"?

    :)
     
    lastless, Apr 5, 2025
    #1
  2. Alvaro A- Win User

    I think my Microsoft account has been hacked/changed/deleted.

    Hi lastless,

    Thank you for posting in Microsoft Xbox community. I'm sorry to hear that your account got compromised, here are all the available resources that can help you with your situation. Kindly review the article below for complete step-by-step instructions how on how you could proceed.

    How to get back a Microsoft account that has been compromised: https://support.microsoft.com/help/24ca907d-bcd...

    The recovery form is your only chance to get your account back because hackers may have altered the majority of the data associated with it. However, the likelihood is lower. Here's the link of the form https://account.live.com/acsr

    Here are comprehensive instructions for using the Account Recovery Form:

    https://support.microsoft.com/office/b19c02d1-a...

    After filling out and submitting the form, please allow Microsoft to review the information that you shared for at least 24-72 hours. Please monitor the contact email address that you used, including the junk and the spam folder for possible response.

    I would recommend following the instructions below to help keep your Microsoft account safe and secure in order to prevent this incident from happening again in the future.

    https://support.microsoft.com/help/628538c2-700...

    Please note that in this public community forum, we are players like you trying to help and guide other players. This means that we do not have access to other accounts or access to other users' information. If you have account-specific inquiry, please reach out to Microsoft support. https://support.microsoft.com/contactus

    Regards,

    Alvaro
  3. Hoskayra Win User

    My microsoft account has been hacked and deleted

    I wish you good luck and I hope you can recover your account as quickly as possible without any loss.
  4. Hoskayra Win User

    My microsoft account has been hacked and deleted

    Hello Kushal P, My name is oskayra and it will be a pleasure to help you.

    I tell you in advance so that there are no misunderstandings, this is a public forum for user-to-user support. We are users who help other users. We do not work for Microsoft and do not have access to any user accounts.

    I'm so sorry you had this problem. It's frustrating to lose access to an important account, especially if it contains personal information and purchases.

    The short answer to your question is yes, you may be able to recover your Microsoft account if you provide sufficient proof that you are the rightful owner. Tests that may be helpful include

    Your full name, address, date of birth and other personal information that only you know.

    Frequently used past passwords for your account.

    The IP address from which you used to log into your account.

    Information about purchases or services you have made with your account.

    The more information you can provide, the better. If you can provide evidence that matches the information Microsoft has about your account, you're more likely to be able to recover your account.

    This is the link to complete the recovery form:

    https://account.live.com/acsr

    As for your purchases and information, if you can't recover your account, the hacker may have access to it. However, Microsoft has security measures to protect user information, so the hacker may not be able to access all the information.

    If you can't recover your account, you can try creating a new account with the same email address. However, it is important that you change your password as soon as possible so that the hacker cannot access your new account.

    Here are some tips to protect your Microsoft account from future attacks:

    Use a strong password that is different for each account.
    Activate two-factor authentication (2FA) for your account.
    Keep your device software updated.
    Be aware of fraudulent emails and links.

    I hope this information helps you.

    Sincerely,
    Oskayra.
  5. Kushal prajapati Win User

    My microsoft account has been hacked and deleted

    thank you i will try right now
  6. Mushenn _ Win User

    My locked acc

    Hello, so along time ago my actual account was hacked and the details has been changed i think the reason that it has been locked by it
Thema:

I think my Microsoft account has been hacked/changed/deleted.

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