Account Hacked Email changed for Xbox account and lost access completly for both the xbox...

Discus and support Account Hacked Email changed for Xbox account and lost access completly for both the xbox... in XBoX Accessibility to solve the problem; Me and my dad share an Xbox account with the username JustinR2395 and have had it since the early days of my life back when my dad first got a console... Discussion in 'XBoX Accessibility' started by Noah Richter, Apr 5, 2025 at 2:52 AM.

  1. Noah Richter
    Noah Richter Guest

    Account Hacked Email changed for Xbox account and lost access completly for both the xbox...


    Me and my dad share an Xbox account with the username JustinR2395 and have had it since the early days of my life back when my dad first got a console xbox 360 but someone recently took over the microsoft account changed it to a russian email (*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

    Xbox User:JustinR2395

    Phone that was connected: (***)-***-6805

    Name Under Account: Justin D Richter

    Zipcode:55126

    product ID newer Xbox not the older 2 ones which would include Xbox 360 and an Xbox one Advanced warfare edition but is Product ID is of our series X we last had the account on:14834331020912212317

    we got notifications that it was changed around 7:58 this morning

    if any other data is need let me know I have everything but access to the account

    :)
     
    Noah Richter, Apr 5, 2025 at 2:52 AM
    #1
  2. iPro GoinHam Win User

    Account/Gamertag/WindowID problem

    Your account may have of been hacked. The person who may have of "stole" your profile, may have of changed both your password and email. Call Xbox Customer Support and file an unauthorized access report.
  3. Thee MC Win User

    Problems transferring Arcade Games Licenses plz help

    Your Xbox Live account is linked to your Microsoft Account (Windows Live ID). Your MS Account consists of your email address and a password for the account. Without access to your Microsoft Account, you cannot recover your Xbox Live account. So, what you
    are saying is that both your email address (the one that you used to create a Microsoft Account) and Microsoft Account were hacked? If your email was the only thing that was hacked, then your password should not have changed, it's a matter of really thinking
    hard to what you might have used :) . If only your Microsoft Account was hacked, you can reset the password using the email address you used to sign up.



    From what I understand though, you have no access to either your MS account or your email, in which case there isn't anything you can do but try to work with support, either from your email service provider (to recover your account so you can reset your
    password) or from Microsoft/Xbox Live (so that you can recover your account to change the email/password associated with it).



    The only way to play those games is to access the account on which you originally purchased them. There is no way at all to transfer the licenses, as was mentioned before.
  4. JohnnyXeo Win User

    Account Profiles

    Transfering the licenses is making it more complicated than it is.

    Since you have access to both emails just change the email the Xbox account is associated with. Steps are below:

    https://support.xbox.com/en-CA/my-account/microsoft-account/change-email-sign-in-for-microsoft-account
  5. LAW 3 Win User

    How to transfer downloaded games and XBox to another person

    The only option would be for your friend to make a new email address, and then you change the email address of your account, to his new one.

    Your friend would then be able to put both his current and this new account on his Xbox console and set his console as "home" for both accounts,

    Then he would have full access to the content from both accounts, usable by any account on his Xbox One...

    If he was to play on another Xbox, he would only have access to the content for the account which he signed in to on that Xbox .
  6. GTL Imbalance Win User

    keep saying need active profile?

    this is what it says completly (unable to access the active gamer profile. changes to settings or game progress may be lost.)
Thema:

Account Hacked Email changed for Xbox account and lost access completly for both the xbox...

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