Why does Baldur's Gate 3 keep CRASHING when launched?

Discus and support Why does Baldur's Gate 3 keep CRASHING when launched? in XBoX Games and Apps to solve the problem; The game is Baldur's Gate 3. My husband and I love this game. We have an Xbox Series X and have 115 hours of game time on BG3. We were in midway of act... Discussion in 'XBoX Games and Apps' started by kcharlier, Apr 5, 2025.

  1. kcharlier
    kcharlier Guest

    Why does Baldur's Gate 3 keep CRASHING when launched?


    The game is Baldur's Gate 3. My husband and I love this game. We have an Xbox Series X and have 115 hours of game time on BG3. We were in midway of act 3 when we saved for the night. The next day we started up the game again, launched the game like normal, saw the Larian logo and NVIDIA Studio logo and then it came back to XBOX home. We thought it was a glitch, so we launched the game again, then again, then again. So we launched a different game to see if it's the console, but that game was fine. It played well, and so I launched a Game Pass game also, and it was also fine. Then I launched BG3 again and it crashed again. OMG WHAT IS HAPPENING?! This started happening on March 21, 2025. We bought the standard game for $70 back in February. We don't use mods because we want to experience it straight up first. We uninstalled and reinstalled the game. We did all the troubleshooting in the XBOX Support of the game. We placed a request to Larian Studios also to see if it's on their side also. PLEASE PLEASE HELP!!!!!! We getting anxious and running out of what to do.

    :)
     
    kcharlier, Apr 5, 2025
    #1
  2. R4VER Win User

    BALDUR'S GATE 3!!! PLEASE PINCH ME TO PROVE IT'S REAL!!!

    Not only is baldurs gate 3 coming out but a double pack of baldurs gate enhanced and baldurs gate 2 dark alliance enhanced. I am looking forward to playing thrm all over again
  3. - AJ - Win User

    Baldurs Gate 3 Crash

    Hi, Tdem! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.
    I'm sorry you are experiencing issues playing Baldur's Gate 3.

    If this only happens with Baldur's Gate 3, it may be due to an issue with the game itself. The best support channel for in-game problems such as the one you are experiencing with BG3, is contacting the game's publisher or dedicated support team. In this case, that is Larian Studios.

    Larian Studios Support can be reached at: https://larian.com/support

    'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

    ----------

    For your reference, this is mentioned in the thread titled "How do I get the right game support?" by Microsoft Employee and Forum Owner 'XBF John', at: https://answers.microsoft.com/thread/b69c506c-bdff-41e2-a013-fbcb6f8ff23f

    Best regards,
    - AJ
  4. Zac Myers Win User

    Why does Baldur's Gate 3 crash after the intro?

    Hi, thank you for your reply! It is specifically Baldur's Gate 3 that crashes. I can play overwatch and no man's sky without issue. I did what you suggested however no luck. Is there anything else you would suggest? I'm at my witts end trying to get this to work now.
  5. Darhyl Amizola Win User

    Why does Baldur's Gate 3 crash after the intro?

    Hi Zac! My name is Darhyl and I’d be more than happy to help you with your query.

    I'm sorry you are experiencing this with your Baldur's Gate 3 game crash.

    If I may ask, does the same issue occur in other games or just specifically in Baldur's Gate 3?

    I understand that you have already performed almost all the workarounds. Kindly try to perform a factory reset keep my games and apps. According to Independent Advisor, Ronnieee: https://answers.microsoft.com/en-us...87e00028/67cc8f5c-39d0-42c3-a226-789ec37e21ad

    "Note: This will remove the profiles on your console, make sure that you remember the email and password to your account.

    No data or game saves will be lost doing this, everything is backed up to the cloud servers.

    1. Press the Xbox button to open the guide.
    2. Select Settings.
    3. Select System.
    4. Select Console info
    5. Select Reset console.
    6. Select Reset and keep my games & apps

    This will also help sync the data on your console properly."

    Once you're done, try to launch Baldur's Gate 3 to see if it works.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
  6. Rodrigo Oliver Win User

    Xbox s co op

    I am sorry, but Baldur's Gate 3 does not have co-op on the Series S.

    Overcooked 2 should work.
Thema:

Why does Baldur's Gate 3 keep CRASHING when launched?

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